Director, Advanced Data Analytics and Insights- Women Investors

Company: Fidelity Investments
Location: Boston
Posted on: September 19, 2023

Job Description:

Job Description:
Do you want to be in a team that revolutionizes how a Financial Services firm interacts with its customers? As an analyst whose insights help the team deliver groundbreaking experiences, we invite you to come join a world-class analytics and research team. Work in an agile way to create the best customer experiences in the Financial Services industry!
Your RoleAs the Director of Analytics, you will be part of an agile inter-disciplinary team (e.g., product development, customer experience, marketing, technology) within the Personal Investing business at Fidelity.You will mine and analyze customer behavior at every touch point (web, mobile, branch, etc), tied to customer attributes/preferences, leading to outcomes to develop high-impact solutions and experiences.In addition, you will help maintain / develop best-in-class analytical/research expertise, define standards, and scale self-serve data analytics, research and experimentation approaches.
The Expertise and Skills You bring

• 10+ years of demonstrated experience bringing strategic business decision making grounded in facts
• Experience presenting to senior executives\u2014delivering meaningful insights through data analytics/research.
• Experience driving a culture of experimentation\u2014i.e., designing, running, analyzing, and interpreting experimental tests (e.g., A/B Testing), complementing with primary research studies
• Expertise with industry-leading analytics approaches (e.g., digital analytics, A/B testing, database analytics, data visualization) and tools (e.g., Adobe, Google analytics, Content Sq, Qlik, SQL, Tableau) to transform data into meaningful insights
• Proficiency with data mining (R, Python, SQL, etc\u2026) and data visualization tools (Qlik, Tableau, etc.)
• Naturally collaborative with experience working in an Agile environment
• Master s degree in a quantitative / technical field such as Engineering, Mathematics, Economics, Statistics or MBA
• Intellectual curiosity, initiative, and love for learning new skills and capabilities
  The Team As part of CKSI (Customer Knowledge & Strategic Insights Group) and embedded in the Women Investors Team, you will work with an existing team of passionate cross-functional members to understand women s mindset and insights. The Women Investors team sits within the One Stop Life Shop Domain, which is focused on becoming our customers primary financial partner by delivering integrated experiences, content and solutions that are personalized and relevant in the context of their financial lives. You ll work across the omnichannel experience in PWI to deliver on this focus. This dedicated, high-energy team is defining the future of how Fidelity becomes \u201Cthe\u201D destination for women investors!Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling \u0022.\u0022We invite you to Find Your Fidelity at .Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to -, or by calling 800-835-5099, prompt 2, option 3.

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