Operational Readiness Manager

Company: Fidelity Investments
Location: Boston
Posted on: September 20, 2023

Job Description:

Job Description:The Fidelity Digital Asset Services (\u201CFDAS\u201D) Operations team is looking for a manager to coordinate the operational readiness for ongoing technology releases associated with platform development and key initiatives. This role will play a critical part the successful execution of the Fidelity Digital Assets business including key processes, controls, and documentation, and communication. \u00A0A successful candidate will leverage the ability to understand the impact of initiatives, projects, technology releases, and all changes to the environment to anticipate and coordinate the operational readiness to support the growth of the Fidelity Digital Assets business.
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The Expertise We re Looking For

• Bachelor s degree or equivalent
• A minimum of 5-7 years' experience in project or program management
• Exceptional written communication skills
• Exceptional attention to detail
• Excellent follow-through skills
• Excellent organizational skills
• Strong Microsoft Outlook, Excel, Word, PowerPoint and Adobe skillsThe Skills You Bring
  • Strong assessment and analytics; ability to understand dependencies and inter-relations of complex projects and business change
  • Ability to work collaboratively and build strong working relationships within the team and with key partners
  • Outstanding multitasking skills; ability to make appropriate choices to effectively complete all tasks within specified time frames when presented with multiple priorities
  • Effective project management skills and ability to manage various tasks in a fast-paced environment
  • Demonstrated passion for quality, customer experience and efficiency
  • Solid organizational, analytical and interpersonal skills
  • Experience in workflow, process and content development
  • Effective time management skills and ability to work under deadline pressure
  • Motivated self-starter; ability to work independently and flexible team player who is an active contributor to the group s overall missionThe Value You Deliver
    • Drive all aspects of business readiness for operations teams
    • Identify impact to teams and disciplines within teams for all initiatives, projects, and technology releases to ensure seamless operationalization of all platform changes
    • Partner with technology and technology delivery teams to coordinate and manage expectations and deadlines
    • Work with business analysts to ensure all deliverables are accounted for and deadlines are defined
    • Establish and maintain schedule and status reporting
    • Incorporate best practices, recurring items, changes, and recent developments
    • Identify and communicate issues requiring escalation\u00A0How Your Work Impacts the Organization
      The Director of the Controls Program is responsible for the development and maintenance of the documentation for the FDAS control environment. \u00A0In addition to the management of the documentation, the director is responsible for ensuring all changes are accounted for and communicated including additions, deletions, and modifications to existing.Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling \u0022.\u0022We invite you to Find Your Fidelity at .Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to--, or by calling 800-835-5099, prompt 2, option 3.

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