Director of Human Factors & Training

Company: Keolis North America
Location: Boston
Posted on: September 20, 2023

Job Description:

Knowledge and Experience

• Post graduate (Masters level) qualification in Human Factors (preferred)
• Bachelor's Degree in Science / Psychology / Human Factors
• 5+ years managing Human Factors team in an operational transportation environment
• 3+ training support and delivery
• Training design and delivery
• Experience producing Human Factors Test Plans Skills:
  • Can build comprehensive understanding of railroad operations and maintenance, with proven ability to successfully implement change in a multi-unionized environment----
  • Adapts to innovative technologies and tools that create efficiency and accelerate change--
  • --Demonstrates capability to represent Keolis as a credible ambassador to the client, and senior stakeholders--
  • Influences wider organizational culture through systemic, sustainable approaches----
  • --Lead change programs and communicate with influence/effectiveness
  • --Key personal traits: forward thinking, proactive, resilient, sound judgement, innovative where required, driven by a relentless pursuit of excellence--
  • Possesses excellent written, verbal, communication, interpersonal, and presentational skills-- --Key Accountabilities (Essential Job Duties): Human Factors Related Training
    • Develop an operational plan (and associated governance) for the introduction of an appropriate suite of Human Factors related training within the business units
    • Develop associated curriculum for those trainings
    • Lead and track training Safety, Security, Quality & Environment Training Program
      • Build and establish the governance for the conduct of the above mentioned training
      • --Develop and maintain a database of required training for the above mentioned departments
      • --Lead a team of staff to ensure that quality training is being provided to business units
      • Prioritize, where appropriate, resource allocation for all subject training
      • Ensure that all training has a curriculum, training materials, and feedback mechanism Program Management
        • --Ensure that 49 CFR Part 243 submissions are made for all business units
        • Oversee the conversion of the 49 CFR Part 217 program to a competency management system Organizational
          • This role may be required to perform other functions under the direction of Vice President Safety, Security, Quality & Environment.
          • Promotes the use of a process approach and risk-based thinking--
          • Improves and controls processes within functional areas of the business --Working Conditions (including Physical Demands)
            • This position can expect to spend up to 20% outdoors or in facilities across the network.
            • --The nature of operations will expose the candidate to loud noise, extreme temperatures, and possible fatalities.
            • Essential Physical Requirements - able to type, climb, traverse uneven surfaces.
            • Travel Requirements - position requires travel within Massachusetts and Rhode Island to all facilities across the network.
            • Some out-of-office hours work may be required. Additional Statements: Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.-- Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate. EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position. Employees must be able to perform the essential job duties of this position satisfactorily.-- If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.-- Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible #INDHP #CB

Keywords: Keolis North America, Boston , Director of Human Factors & Training, Executive , Boston, Massachusetts