Performance Delivery Manager
Company: Fidelity Investments
Location: Boston
Posted on: September 20, 2023
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Job Description:
Job Description:The Role
As a Performance Delivery (PD) Manager you will be an individual
contributor delivering operating model transformation. The
incumbent will have an entrepreneurial spirit while supporting
significant, cross-functional projects. There will be a heavy
emphasis on aligning people, process, and technology initiatives
while routinely using significant judgement on sophisticated
business problems requiring advanced understanding of the
functional areas involved. A broad knowledge of multiple
disciplines is required to proactively negotiate across functions
to influence priorities, timeline, and expectations. You will
regularly interact with business leaders and their teams to deploy
solutions to drive impactful business value.The Expertise You
Have
Performance Delivery is a Center of Excellence responsible for the
development and deployment of leading practices and solutions
within Fidelity Investments Workplace Investing (WI) business unit.
We partner with WI s Sales, Service, and Transaction Processing
core functions and many supporting functions to deliver value
across a broad portfolio of cost and revenue improvements while
focusing on risk reduction, quality improvement, customer
satisfaction, associate experience, and strategic enablement. The
experience gained and network developed while working
cross-functionally builds the team s capabilities and brand as
corporate athletes, supporting Fidelity s commitment to firm
mobility.PD delivers measurable value by offering industry-leading
business performance capabilities delivered by top-tier talent that
are highly collaborative with our business partners. The elite
talent on the team embraces a culture of associate ownership of the
Performance Delivery practice and shared ownership of the
functional business goals and objectives. Each team member plays an
important role in building the team s bench strength, standards and
best practices, efforts toward diversity and inclusion goals, and
career development. And they have fun doing it!
Please see below for the salary range for work locations in
Colorado only:N/A
Please see below for the salary range for work locations in New
York City, Westchester County, NY and Jersey City, NJ only:N/A
Please see below for the salary range for work locations in
California only:N/A
Please see below for the salary range for work locations in
Washington only:N/A
Certifications:Company OverviewFidelity Investments is a privately
held company with a mission--to strengthen the financial well-being
of our clients.--We help people invest and plan for their future.
We assist companies and non-profit organizations in delivering
benefits to their employees. And we provide institutions and
independent advisors with investment and technology solutions to
help invest their own clients' money.Join UsAt Fidelity, you'll
find endless opportunities to build a meaningful career that
positively impacts peoples' lives, including yours. You can take
advantage of flexible benefits that support you through every stage
of your career, empowering you to thrive at work and at home.
Honored with a--, we have been recognized by our employees as a
Best Place to Work in 2023. And you don't need a finance background
to succeed at Fidelity-we offer a range of opportunities for
learning so you can build the career you've always imagined.At
Fidelity, our goal is for most people to work flexibly in a way
that balances both personal and business needs with time onsite and
offsite through what we re calling \u201C\u201D. Most associates
will have a hybrid schedule with a requirement to work onsite at a
Fidelity work location for at least one week, 5 consecutive days,
every four weeks. These requirements are subject to change.We
invite you to--Find Your Fidelity--at--.Fidelity Investments is an
equal opportunity employer. We believe that the most effective way
to attract, develop and retain a diverse workforce is to build an
enduring culture of inclusion and belonging.Fidelity will
reasonably accommodate applicants with disabilities who need
adjustments to participate in the application or interview process.
To initiate a request for an accommodation, contact the HR
Accommodation Team by sending an email to--, or by calling
800-835-5099, prompt 2, option 3.At Fidelity, we value honesty,
integrity, and the safety of our associates and customers within a
heavily regulated industry. Certain roles may require candidates to
go through a preliminary credit check during the screening process.
Candidates who are presented with a Fidelity offer will need to go
through a background investigation and may be asked to provide
additional documentation as requested. This investigation includes
but is not limited to a criminal, civil litigations and regulatory
review, employment, education, and credit review (role dependent).
These investigations will account for 7 years or more of history,
depending on the role. Where permitted by federal or state law,
Fidelity will also conduct a pre-employment drug screen, which will
review for the following substances: Amphetamines, THC (marijuana),
cocaine, opiates, phencyclidine.
Keywords: Fidelity Investments, Boston , Performance Delivery Manager, Executive , Boston, Massachusetts
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