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Performance Delivery Manager

Company: Fidelity Investments
Location: Boston
Posted on: September 20, 2023

Job Description:

Job Description:The Role
As a Performance Delivery (PD) Manager you will be an individual contributor delivering operating model transformation. The incumbent will have an entrepreneurial spirit while supporting significant, cross-functional projects. There will be a heavy emphasis on aligning people, process, and technology initiatives while routinely using significant judgement on sophisticated business problems requiring advanced understanding of the functional areas involved. A broad knowledge of multiple disciplines is required to proactively negotiate across functions to influence priorities, timeline, and expectations. You will regularly interact with business leaders and their teams to deploy solutions to drive impactful business value.The Expertise You Have

  • Design, redesign, and improvement (4+ years) familiarity of six sigma, lean, agile, and quality management methodologies
  • Project execution and delivery proven success autonomously leading business improvement projects
  • Analysis using detailed data sets including cost analysis, value frameworks, data analysis, critical thinking, modeling, and data flows
  • Facilitation of business requirements and partnering with technology experts on automation opportunities
  • Financial Services / Benefits Outsourcing industries experience is a plus
  • Bachelor's degreeThe Skills You Bring

    • Curiosity learn and uncover the root of exciting and often ambiguous business situations through respectful questioning, research, and investigation
    • Problem-solving understand objectives and offer innovative, yet realistic solutions
    • Communication verbal and written for presentations and experience facilitating large, cross-functional working sessions
    • Autonomy and ownership owns the outcome and partners across the organization to influence all levels of management and peers
    • Change management influential leadership with refined organizational intuitionThe Value You Deliver

      • Lead business teams to identify challenges, understand current state, develop future state solutions, and execute on the most impactful changes
      • Involved throughout the life of a project from idea generation through full execution
      • Research, test, and develop standard methodologies for Performance Delivery associates to use as they approach business challenges and deliver value across our organizationThe Team
        Performance Delivery is a Center of Excellence responsible for the development and deployment of leading practices and solutions within Fidelity Investments Workplace Investing (WI) business unit. We partner with WI s Sales, Service, and Transaction Processing core functions and many supporting functions to deliver value across a broad portfolio of cost and revenue improvements while focusing on risk reduction, quality improvement, customer satisfaction, associate experience, and strategic enablement. The experience gained and network developed while working cross-functionally builds the team s capabilities and brand as corporate athletes, supporting Fidelity s commitment to firm mobility.PD delivers measurable value by offering industry-leading business performance capabilities delivered by top-tier talent that are highly collaborative with our business partners. The elite talent on the team embraces a culture of associate ownership of the Performance Delivery practice and shared ownership of the functional business goals and objectives. Each team member plays an important role in building the team s bench strength, standards and best practices, efforts toward diversity and inclusion goals, and career development. And they have fun doing it!
        Please see below for the salary range for work locations in Colorado only:N/A

        Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:N/A

        Please see below for the salary range for work locations in California only:N/A

        Please see below for the salary range for work locations in Washington only:N/A

        Certifications:Company OverviewFidelity Investments is a privately held company with a mission--to strengthen the financial well-being of our clients.--We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a--, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we re calling \u201C\u201D. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.We invite you to--Find Your Fidelity--at--.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to--, or by calling 800-835-5099, prompt 2, option 3.At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Keywords: Fidelity Investments, Boston , Performance Delivery Manager, Executive , Boston, Massachusetts

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