QA Manager - CDMS

Company: Veeva Systems, Inc.
Location: Boston
Posted on: September 3, 2024

Job Description:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission-critical SaaS offering.This is a hands-on position for delivering a quality SaaS product and customer success. What You'll Do

• Manage a CDMS QA Team, guide them to test, review test cases for new features and regression test cases, including UI and API suites, automation coverage, and deliver with quality and on time to deployment
• Manage and grow a team of QA engineers, enhancing their CDMS knowledge and drive full-stack testing in the team
• Provide technical guidance to the team for better quality, test coverage, and automation coverage
• Guide, and implement within the scrum team various processes and procedures that enhance productivity
• Work with the scrum team and all other product stakeholders to ensure features are released on time with quality to the Release Engineering team
• Collaborate with development managers on feature sprint planning and provide metrics on testing progress
• Be responsible for identifying risks and working with the appropriate product development owners to ensure critical and high-risk items are prevented prior to release
• Be a trusted partner for senior management to determine the best solutions, help drive alignment, and implement decisions throughout your team
• Recruit, challenge, and reward high-performance individuals that deliver 10x the impact of average engineers
• Generate and provide quality metrics for your area/application Requirements
  • Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for tracking QA aspects of a SaaS offering, e.g.: TestRail, Jira, and Confluence. Have some knowledge of Java or Python, Rest API, and SQL
  • 5+ years experience managing functional and automation engineers. Team size of 6-12 QA engineers and working with product cross-functional teams in a leadership role using agile/iterative development methods
  • Proven hands-on QA manager experience, well-versed in Java applications and database testing
  • Possess an excellent end-to-end understanding of QA processes, organization, and techniques to drive quality into the product
  • Ability to anticipate organizational and technical issues and the ability to provide detailed projections and post-mortems
  • Ability to generate precise and concise functional testing metrics and measures of quality
  • Ability to project, track, assess, and report on adherence to these metrics
  • 5+ years experience Qualified candidates should have completed a 4-year college degree. Preferred having educational backgrounds in Management Information Systems (MIS), Computer Information Systems (CIS), Computer Science (CS), or Mathematics
  • This role has a preference for candidates based in the Boston area Nice to Have
    • Life sciences domain knowledge, especially the regulatory area
    • Advanced knowledge and experience with Atlassian products like Jira
    • Some Java, Python, Rest API, and SQL knowledge
    • Manage an applications development QA team
    • Infrastructure knowledge especially in AWS
    • Experience in a SaaS environment that has an agile development process is a huge plus
    • Medical, dental, vision, and basic life insurance
    • Flexible PTO and company paid holidays
    • 1% charitable giving program Compensation
      • Base pay: $90,000 - $200,000
      • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us attalent_accommodations@veeva.com . Work Where It's Best for YouWork Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.Work at Veeva. Work where it's best for you.A different kind of company. A Public Benefit Corporation.Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.What sets us apartWork Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them."Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."-Jacob Marcus
        VP, Engineering "I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."-Shilpa Chandermohan
        Software Engineer
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Keywords: Veeva Systems, Inc., Boston , QA Manager - CDMS, Executive , Boston, Massachusetts