SVP of Clinical Solutions
Company: Hospitals/Clinics, Boston, MA
Posted on: December 9, 2018
Company seeks an executive to lead the Clinical Solutions division of the company. This individual has full P&L responsibility for the rapidly growing “supply-side” of our online doctor marketplace and optimizes the quantity and quality of doctors available to our patients. This person will have experience in healthcare service operations, with experience balancing supply and demand in a seasonal, growing business. They will also have significant experience taking new products and services to market, including strategy, business development, and go to market support.
Job Description Ensure the operational success of the Online Care Group (OCG). The OCG is a nationwide multi-specialty medical group that includes over 3,200 physicians, therapists, nutritionists and other professionals practicing on Company telehealth platforms. Lead a team of 50+ operational staff, including Clinical Program Development, Provider Engagement, Operations, Clinical quality, and finance. Continually improve processes and provide overall guidance on the required software product enhancements needed to support the efficient expansion of the services Interact with clients (payers, providers, healthcare innovators) to jointly develop new services Negotiate contracts with doctors, technology vendors, and Company customers Mentor / train /support a growing team Qualifications Must be a confident and analytical leader with a high level of intelligence demonstrated through effective problem solving skills, the ability to multitask and make decisions quickly Takes a positive and proactive approach to management with the proven ability to build teams of top talent and foster a culture of high performance Must be a charismatic, executive-level presence with the ability to establish relationships with key influencers and decision-makers Leverages data to lead in a metrics-driven environment and holds his/her team accountable to established metrics; ideally has created metrics and KPIs for a company in a high growth environment Brings demonstrated success with P&L management Experience working with payers and/or providers on contracting and creating alternative clinical models. Effective communication and negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting customers, physicians, or senior management 10+ years of service operations experience, ideally working with hospitals, large physician groups and/or external customer service for providers. Bachelor’s degree, Masters degree preferred. Ideal candidate with have an MBA from a top-tier institution.
Keywords: Hospitals/Clinics, Boston, MA, Boston , SVP of Clinical Solutions, Executive , Boston, Massachusetts
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