BostonRecruiter
the smart solution for Boston jobs

Product Manager, B2B Sales

Company: Wayfair
Location: Norwood
Posted on: January 15, 2019

Job Description:

Employer's Operations Product Innovation team is looking for an experienced Product Manager to join the CRM and Sales Process team. You will partner with senior stakeholders to understand the Employer Operations organization's needs and lead a team of product associates to identify gaps in current CRM capabilities, define product design & functional requirements/capabilities, and execute on those through implementation & deployment.
Who we are: Operations Product Innovation is an internal product management team that seeks to make things run more efficiently and improve operational processes using technology. We analyze the operations of our business (Customer Service, Outbound Sales, Product Catalog Management, Fulfillment, Warehousing, Logistics and Enterprise platforms) and find opportunities to improve customer experience, improve internal team productivity and reduce costs. Then we work with our engineering teams to build systems to realize those opportunities.
In This Role You Will:

  • Partner with key stakeholders to deliver results that support business objects and unlock the power of salesforce.com
  • Counsel business leaders in operations and other departments on workflow optimization and process definition
  • Work with sales leadership to create products that enable sales agents to be more productive
  • Utilize data to understand the scope, impact and priority of our business objectives, and enable the team to transform that knowledge into system enhancements and new features
  • Monitor performance and measure impact of product enhancements
  • Proactively find ways to improve the salesforce.com infrastructure Who We're Looking For
    • Experience working with multiple stakeholders/organizations at the same time in a consultative setting
    • Background working in an environment that leverages an omni-channel sales approach
    • Logical and process-oriented thinker with a curiosity to solve problems
    • Strong quantitative reasoning and ability to proactively deep dive and dig into data and KPIs to assess internal user behavior and to identify key improvements to the tool sets
    • Ability to work independently and work with technical counterparts
    • Exceptional written, visual, and verbal communication skills
    • Creative thinker with outcomes focused, product orientation
    • Technical and analytical aptitude or background (enough to be dangerous)
    • Excellent problem solving and troubleshooting Key Qualifications:
      • Bachelor's degree in engineering, computer science, business or a supply chain/operations discipline or technical business discipline, MBA a plus.
      • 2+ years of experience working hands on with Salesforce.com or some other CRM platform (3rd Party or homegrown)
      • Practical experience leveraging tools that facilitate chat or SMS messaging to facilitate a sales cycle
      • Working knowledge of CTI with a proven track record of driving revenue and efficiency in a call center setting
      • Excellent analytical skills with demonstrated experience turning data into actionable insights
      • Passionate about building functional and engaging user experiences
      • Strongly collaborative and effective in a cross-functional environment, comfortable interfacing with senior level leadership
      • Proven track record driving results within an Agile delivery model
      • High attention to detail and ability to manage multiple, competing priorities simultaneously
      • Ability to manage through ambiguity, adversity and conflict to establish focus and deliver against business goals
      • Proven ability to manage and execute small to medium-sized initiatives from start to finish including project management, data gathering and modeling, problem solving and communicating recommendations
      • Proficient and comfortable with SQL or other relational database query languages
        About Us:

        Employer is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Employer will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

        No matter who you are, Employer is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Employer - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

        Keywords: Wayfair, Boston , Product Manager, B2B Sales, Executive , Norwood, Massachusetts

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Executive Jobs


Associate Medical Director, Drug Safety
Description: Job Description A Medical Director in our Safety and Benefit Risk Management group has broad responsibility for global pharmacovigilance for marketed and/or investigational products. Strong communication (more...)
Company: Biogen Idec
Location: Cambridge
Posted on: 01/20/2019

Outside Sales/Route Sales Manager - Full Training
Description: Build a Great Career and a Great Life. br br Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Outside Sales/Route Sales (more...)
Company: Mac Tools
Location: Boston
Posted on: 01/20/2019

Assistant Director, Product Analysis - National Insurance Analytics
Description: Manages a team of 2-3 analysts, responsible for driving growth and profitability insights for assigned product line s Customizes analytic solutions to specific client needs. Provides analysis that enables (more...)
Company: Liberty Mutual
Location: Boston
Posted on: 01/20/2019


Associate Director, Financial Systems Product Management
Description: About Our Team: Employer continues to build industry-shaping infrastructure and capabilities to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial leaders (more...)
Company: Wayfair
Location: Dedham
Posted on: 01/20/2019

Senior Product Manager, Closeout and Flash Deals
Description: The Promotions team is responsible for some of Wayfair's most visible and highest trafficked pages, with a combined annual revenue of over 2B. As a strong Senior Product Manager, you will be tasked with (more...)
Company: Wayfair
Location: Marblehead
Posted on: 01/20/2019

Health Services Director
Description: Management Resource Solutions is seeking an experienced, passionate Health Services Director for a stellar Assisted Living Facility. This highly regarded facility is nestled
Company: Management Resource Solutions
Location: Boston
Posted on: 01/20/2019

Product Manager, B2B
Description: At Employer, our Product Management team is responsible for providing the vision, execution and analysis necessary to delight customers with world class experiences on our web sites and apps. We are organized (more...)
Company: Wayfair
Location: Norwood
Posted on: 01/20/2019

Healthcare - Revenue Cycle Transformation Manager
Description: Health Care: Revenue Cycle Transformation Manager The team Health Care Focuses on assisting those organizations that are responsible for the delivery, funding and payment management of health (more...)
Company: Deloitte
Location: Boston
Posted on: 01/20/2019

Project Director, Inflammation, Infectious Disease, and General Medicine
Description: Job Overview Typically under the direction of a Director/Senior Director/Executive Director, oversees and directs multiple international projects concurrently. Accountable for project execution to include (more...)
Company: Covance
Location: Boston
Posted on: 01/20/2019

#748 Service Manager - $50,000 + benefits --- Seeking Military Veteran
Description: Job Description 748 Service Manager - 50,000 benefits ndash Seeking Military Veteran br br WE WANT YOU ul li Do you have impressive supervisory and military experience with a successful (more...)
Company: 7 Eagle Group
Location: Boston
Posted on: 01/20/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds