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Alterations Manager

Company: Pronovias
Location: Boston
Posted on: November 11, 2019

Job Description:

Pronovias Group, world leader in the bridal industry, is currently looking for an experienced Alterations Manager for our NEW store located in Copley Mall.
We are seeking for a self-motivated individual with an excellent technical sewing and fitting skills that has expertise on how to tailor a bridal garment to ensure the best fit possible.The Alterations Manager is responsible for leading all activities for the alterations room and reports to the Store Manager.Main responsibilities:-The Alterations Manager assists in recruiting and interviewing alterations specialists; and trains, coaches and motivates alterations specialists to provide superior customer service and make sales plan.-Ensure alterations customers receive a consistently superior shopping experience and receive high-quality alterations within the stated time frame-Supervise the duties of all alterations associates, including alterations specialists, alterations CSRs, and pressers-Assist alterations department by sewing, steaming, pressing and spot cleaning merchandise as needed-Ensure fitting and sewing are performed to Pronovias standards and timings-Allocate the garments on the work line to the alterations specialists as needed to maintain maximum productivity-Ensure new alterations specialists are trained to Pronovias techniques and standards-Ensure all alterations policies and procedures are followed, including the Pronovias price lists for all alterations.-Ensure all administrative duties are executed in a timely manner, including the completion and submission of required paperwork-Maintain and assist store manager in enforcing all Pronovias safety standards-Maintain machines in good working order; report needed repairs via facilities requests-Support store manager as needed with completion of alterations schedule for store manager approval.-Assist when necessary on the sales floor and help wedding consultants/dress specialists close sales-Meet with store manager weekly to discuss business and ensure profitability in the workroom

Requirements:
Pronovias is looking for a profile with solid experience as a Alterations Manager in a luxury Retail brand.

Keywords: Pronovias, Boston , Alterations Manager, Executive , Boston, Massachusetts

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