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Senior Product Manager - 1800343

Company: Fidelity Investments
Location: Smithfield, RI
Posted on: January 26, 2018

Job Description:

Duties: Assists with the development of the vision, strategy, and business

plans for multiple projects related to Online Account Opening. Serves as

the Online Account Opening product manager to lead the execution of digital

sales conversion strategy.

Primary Responsibilities:

• Makes strategic recommendations on optimization and analytics

related to Online Account Opening performance.

• Leads Account Opening scorecard publication and analysis of

insights.

• Identifies innovative opportunities to enhance customer experience

and optimize more qualified leads into the Account Opening experience.

• Reviews operational aspects of the projects, including deliverables

prepared by team and budget.

• Project manages the delivery of Online Account Opening projects and

enhancements on Fidelity.com.

• Facilitates the definition of project scope, goals, and

deliverables.

• Monitors and reports on progress and escalate issues that may

impact delivery dates.

• Coordinates the implementation of multiple projects in partnership

with product and technology teams.

• Develops next generation end-to-end journey mapping.

• Reviews project evaluations and assessments of results.

• Facilitates online programs to ensure best-in-class experiences,

including redesigning sections of the website, improving customer

experience, increasing sales effectiveness of the web channel, coordinating

integration with broader technology and digital initiatives, and launching

new products.

• Defines and manages a customer, prospect, and representative

testing strategy to provide direction and validation of changes.

Requirements: Bachelor’s degree (or foreign education equivalent) in

Computer Science, Engineering, Information Technology, Information Systems,

Mathematics, Physics, or a closely related field and five (5) years of

experience in the job offered or five (5) years of experience in business

analysis and project management within an asset management or risk

technology environment; or, alternatively, Master’s degree (or foreign

education equivalent) in Computer Science, Engineering, Information

Technology, Information Systems, Mathematics, Physics, or a closely related

field and three (3) years of experience in the job offered or three (3)

years of experience in business analysis and project management within an

asset management or risk technology environment. Candidate must also

possess: Demonstrated Expertise (“DE”) in process modeling using UML (use

cases, sequence diagrams, and activity diagrams) and traceability metrics

mapping; DE performing large/complex data analysis (customer throughput

analysis, pathway analysis, and scorecard metrics analysis) and creating

data analysis reports using SQL Server Reporting Services, Tealeaf, or

Adobe SiteCatalyst; DE project managing technology and complex data

analysis reporting projects within an asset management environment; and DE

creating logic and queries to support reporting and automated data push and

pull processes within an asset management reporting environment.

To apply, visit http://jobs.fidelity.com and search for Job Number 1800343.

Keywords: Fidelity Investments, Boston , Senior Product Manager - 1800343, Finance , Smithfield, RI, Massachusetts


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