Medical Assistant/Phlebotomist (Joslin Care Coordi
Company: Joslin Diabetes Center
Location: Boston
Posted on: January 27, 2023
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Job Description:
The Joslin Care Coordinator (Medical Assistant/Phlebotomist)
assists patients, providers and staff in a courteous and
professional manner throughout the patient's visit.
Hours are Monday-Friday, 9:30 am-6:00 pm.
Responsibilities
Maintains a clean and safe work area/exam room at all times
Cleans and prepares exam rooms for patient /family
Monitors activity on Next Gen White Board and initiate patient care
dependent on cues from Next Gen flow.
Greet patients by name (HIPAA compliant); identify self and explain
your role
Escorts patient/family to exam room and or other designated areas
throughout the clinic
Initiates patient intake process
Properly identify patient (verify name, DOB) and label all
specimens/tubes appropriately with three check accuracy and Central
Workup Four Point Check.
Interviews and performs medication reconciliation for new
patients/families (diabetes and non-diabetes medication) ensuring
accuracy of doses. Updates any patient concerns and or medication
changes as necessary and alerts provider to such changes and or
concerns.
Updates pharmacy information
Updates primary care physician information
Records patient history and dates of required health information
but not limited to: flu vaccine, last dated mammogram, and last
dated colonoscopy.
Obtains height, weight, blood pressure, temperature, finger stick
glucose values, and EKG as necessary for patient visit.
Perform finger sticks and phlebotomy and collect appropriate
specimens
Communicate with the providers and team of any patient whose vital
signs, blood sugars and/or patient symptoms that are not within
normal values.
Appropriately Label(first and last name and date of birth) and
download patient meters/pumps and print reports whenever needed
Assist with updating patient's medication and pharmacy information
as requested
Perform data entry efficiently in Next Gen and LIS
Assist patients with getting ready for provider visit as needed
Provide mobile phlebotomy assistance in other areas of clinic as
needed
Recognize low blood glucose and administer treatment according to
clinic protocol and medical provider
Notify team and provider of any blood sugars less than 70 or
greater than 400 or any patient complaining of low or high blood
sugar symptoms not limited to weakness, lethargy, vision changes,
nausea, vomiting, or abdominal pain.
Initiate 1903 call whenever needed
Assist in training new personnel in the Clinic as appropriate
Clean and restock Central Work , Units and exam rooms as needed
Assist providers and patients with scheduling of appointments when
appropriate
Abide by Joslin Diabetes Center policies and procedures
Other duties as assigned.
Qualifications
High School diploma
Graduate of an accredited medical assistant or phlebotomy program -
with certification
Minimum 1 year of phlebotomy/medical assistant experience
preferred
Cardio Pulmonary Resuscitation (CPR) -American Heart Association
(AHA)- certified preferred
American Society for Clinical Pathology (ASCP) phlebotomy license
or equivalent preferred
Proficient computer skills
Effective organizational and interpersonal skills to anticipate and
react to the needs of patients and medical staff
Ability to function in fast paced, diversified work environment
Excellent communication skills
Joslin is an Equal Opportunity Employer of
Minority/Female/Individuals with Disabilities/Protected Veterans.
Joslin values diversity and inclusion, and we encourage diversity
applicants.
Joslin Diabetes Center is an Equal Opportunity Employer and it is
the policy of Joslin to prohibit discrimination of any type and to
afford equal employment opportunities to employees, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, genetic information,
marital/parental status, disability status, protected veteran
status or any other status protected by law.
Keywords: Joslin Diabetes Center, Boston , Medical Assistant/Phlebotomist (Joslin Care Coordi, Healthcare , Boston, Massachusetts
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