Clinical Supervisor, Microbiology, Evenings, Pathology BWH
Company: Partners Healthcare
Location: Boston
Posted on: January 27, 2023
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Job Description:
As a not-for-profit organization, Mass General Brigham is
committed to supporting patient care, research, teaching, and
service to the community. We place great value on being a diverse,
equitable and inclusive organization as we aim to reflect the
diversity of the patients we serve. At Mass General Brigham, we
believe in equal access to quality care, employment and advancement
opportunities encompassing the full spectrum of human diversity:
race, gender, sexual orientation, ability, religion, ethnicity,
national origin and all the other forms of human presence and
expression that make us better able to provide innovative and
cutting-edge healthcare and research.
NOTE: Expertise in Molecular techniques is strongly preferred.
The Clinical Supervisor, in their role as Technical Supervisor and
General Supervisor as defined by CLIA, may be delegated the
responsibility of the technical and scientific oversight of the
chemistry laboratory including the day-to-day supervision or
oversight of the laboratory operation and personnel performing
testing and reporting results.
Under the general supervision of the Technical Director, the
Clinical Supervisor is responsible for the overall direction and
daily supervision of work activities of personnel engaged in the
performance and interpretation of clinical laboratories testing
procedures, which are used to aid physicians in the diagnosis and
treatment of patients.
The Clinical Supervisor, in their role as Testing Personnel as
defined by CLIA, may perform waived and non-waived testing. Under
general supervision, carries out all policies and performs all
tests in accordance with the department's standard operating
procedures. Works independently in an efficient and organized
manner to assure accurate results and records. The work requires a
professional level of knowledge to read and interpret accurately
test results used by providers in the diagnosis and treatment of
diseases.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Responsibilities as outlined by CLIA:
Responsibilities that may be delegated in writing to the Clinical
Supervisor (Technical Supervisor - high complexity) :
1. Responsible for ensuring that adequate method verification is
performed in order to determine the accuracy and precision of the
tests.
2. Responsible for ensuring that quality assessment and quality
control programs are established and maintained.
3. Responsible for ensuring enrollment of the laboratory in a
CMS-approved proficiency testing (PT) program for the testing
performed; that PT samples are tested in accordance with the CLIA
requirements; that PT results are returned within the time frames
established by the PT program; that PT reports are reviewed by the
appropriate staff, including Medical Director, and corrective
action plans are followed when PT results are found to be
unacceptable or unsatisfactory.
4. Responsible for ensuring that quality assessment and quality
control programs are established and maintained.
5. Responsible for ensuring that acceptable analytical test
performance is established and maintained for each test system,
remedial actions are taken and documented when significant
deviations from the laboratory's established performance
characteristics are identified, and patient test results are
reported only when the system is functioning properly.
6. Responsible for ensuring that personnel have been appropriately
trained and demonstrate competency prior to testing patient
specimens.
7. Responsible for ensuring that policies and procedures are
established for monitoring personnel competency in all phases
(pre-analytic, analytic, and post-analytic) of testing to assure
the ongoing competency of all individuals who perform testing, and
that remedial training or continuing education needs are
identified, and training provided.
Responsibilities that may be delegated in writing to the Clinical
Supervisor (General Supervisor - high complexity)
1. Must be accessible to test personnel at all times testing is
performed and provide on-site telephone or electronic consultation
to resolve technical problems in accordance with policies and
procedures established in the clinical laboratory.
2. Is responsible for providing day-to-day supervision of
high-complexity test performance by qualified testing personnel
and
3. Must be on-site to provide direct supervision when high
complexity testing is performed by an individual qualified before
1/19/1993 (FR 493/1489(b)(5). Referred to Federal Register for
exceptions when work can be reviewed within 24 hours by a general
supervisor qualified under Fr 493.1461. and
4. Is responsible for monitoring test analyses and specimen
examinations to ensure that acceptable levels of analytical
performance are maintained.
Responsibilities as outlined by CLIA:
Testing personnel are responsible for specimen processing, test
performance and for reporting test results.
1. Follow the laboratory's procedures for specimen handling and
processing, test analyses, reporting and maintaining records of
patient test results;
2. Maintain records that demonstrate that proficiency testing
samples are tested in the same manner as patient specimens;
3. Adhere to the laboratory's quality control policies, document
all quality control activities, instrument and procedural
calibrations and maintenance performed;
4. Follow the laboratory's established policies and procedures
whenever test systems are not within the laboratory's established
acceptable levels of performance;
5. Be capable of identifying problems that may adversely affect
test performance or reporting of test results and either must
correct the problems or immediately notify the general supervisor,
technical supervisor, clinical consultant, or director;
6. Document all corrective actions taken when test systems deviate
from the laboratory's established performance specifications;
and
7. If qualified under -493.1489(b)(5), perform high complexity
testing only under the onsite, direct supervision of a general
supervisor qualified under -493.1461.
Exception: For individuals qualified under -493.1489(b)(5), who
were performing high complexity testing on or before January 19,
1993, the requirements of paragraph (b)(7) of this section are not
effective, provided that all high complexity testing performed by
the individual in the absence of a general supervisor is reviewed
within 24 hours by a general supervisor qualified under
-493.1461.
Additional responsibilities may include the following under the
direction of the Technical Director:
1. Provides daily supervision and assistance to technical and
non-technical staff in the clinical laboratory. Determines priority
of work, assuring timely completion of work. Provides weekend and
holiday supervisory coverage.
2. Plans, organizes, and schedules duties and responsibilities of
clinical laboratory personnel.
3. Responsible to follow the clinical laboratories' procedures for
specimen handling, specimen processing, test analyses, and
reporting of patient results, including the handling and analysis
of Proficiency Testing material.
4. Reviews daily work including patient results, quality control
and maintenance records for accuracy and completeness.
5. Performs routine maintenance, calibrations and troubleshooting
on equipment, in addition to quality control for all reagents.
6. Provides assistance, as needed, in troubleshooting and result
interpretation.
7. Responsible to document all corrective action procedures
undertaken in the clinical laboratory.
8. Maintains records of quality control, maintenance and workload
data for assigned workstation according to laboratory policies.
9. Develops and implements training and competency assessment
programs for all testing personnel. Provides training and
competency assessments for technical staff. Documents training and
annual competencies at the time of performance evaluations.
10. Assists with hiring, counseling, evaluating, and terminating
employees following the established laboratory and hospital
policies and procedures.
11. Maintains all Standard Operating Procedures and required
records and reports.
12. Keeps current in developments in technical instrumentation and
analytical techniques in clinical laboratory.
13. Participates in internal and external continuing education.
14. Recommends, evaluates and validates new methods,
instrumentation, and/or procedures.
15. Assist with development and implementation of LIS
enhancements.
16. Performs clerical and support services as needed, such as
answering the telephone, calling Super Stat, Code sample results,
and/or alert values to the appropriate department or Licensed Care
Provider, disposing of contaminated specimens, control of
inventory, monitoring pending logs, and other assigned duties.
17. Participates in Proficiency Testing program including the
handling and analysis of Proficiency Testing material.
18. Assists in the developing an operational budget and in
maintaining department fiscal control.
19. Communicates departmental information to the laboratory
staff.
20. Communicates with hospital personnel providing assistance
related to laboratory policies and procedures, laboratory
utilization, and test result interpretation.
21. Is responsible for ordering and maintaining an appropriate
level of inventory and laboratory supplies.
22. Promotes the mission and vision of Brigham and Women's Hospital
and laboratories, and a spirit of professionalism and excellence in
performance among the chemistry laboratory staff.
23. Implements hospital and laboratory policies and procedures and
plans including infection control and safety plans.
24. Participates in research, development and implementation of
laboratory procedures as requested.
25. Performs any other duties as required, which may include but
not limited to general laboratory duties such as processing
specimens, logging in specimens, putting supplies away, washing
pipettes, discarding laboratory samples, racking samples, etc.
Qualifications
QUALIFICATIONS:
1. Must possess a minimum of a Bachelor of Science Degree in
Medical Technology or Chemical, Physical or Biological Science from
an accredited college or university.
OR
2. Other qualifications as described in the Federal Register, 42
CFR, Subpart M 493.1403 - 1495.
3. Three to five years of current work experience in a clinical
laboratory. Specific experience in one or more disciplines may be
required.
4. ASCP certification or equivalent required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
1. The advanced knowledge, both practical and theoretical, of tests
and procedures necessary to review findings and advise and direct
subordinates in action.
2. The manual/visual dexterity and skills necessary to operate
adjust and make repairs to various types of automated and
non-automated laboratory equipment.
3. Must have a comprehensive understanding of laboratory equipment
and its operation, maintenance and repair and analytic
techniques.
4. Must have understanding of computer technology and its
application to chemical analytical procedures and quality
control.
5. Must have the ability to work independently, evaluate situations
and act appropriately. Must be able to remain calm and productive
under constant pressure and emergency situations, which produce a
high level of stress and mental fatigue.
6. The supervisory and managerial abilities necessary to direct and
coordinate activities of personnel.
7. Must be able to perform as a team member, provide leadership,
guidance and direction to staff.
8. Excellent interpersonal skills. Ability to interact
professionally and effectively with numerous staff including
physicians, hospital personnel, employees and patients.
9. Excellent communication skills.
10. Ability to oversee staff, make personnel decisions, and manage
any other personnel related issues.
11. Knowledge of Federal, State, Joint Commission and other
regulatory regulations.
WORKING CONDITIONS:
1. Busy clinical laboratory environment.
2. Exposure to infectious blood, urine, and other body fluids.
3. Work requires frequent standing, walking, and/or occasional
lifting or carrying of supplies.
4. Noise level is high due to continuous operation of lab
equipment.
5. Exposure to normal office environment.
SUPERVISORY RESPONSIBILITY:
1. Daily supervision of medical technologists, clinical laboratory
technologists, medial laboratory technicians, laboratory assistants
and other personnel.
2. Medical Technology/ Technician students on clinical
rotation.
3. Individuals doing volunteer work in the Laboratory,
FISCAL RESPONSIBILITY:
Assists in developing an operational budget and in maintaining
department fiscal control.
EEO Statement
BWH is an Affirmative Action Employer. By embracing diverse skills,
perspectives and ideas, we choose to lead. All qualified applicants
will receive consideration for employment without regard to race,
color, religious creed, national origin, sex, age, gender identity,
disability, sexual orientation, military service, genetic
information, and/or other status protected under law. We will
ensure that all individuals with a disability are provided a
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment.
Keywords: Partners Healthcare, Boston , Clinical Supervisor, Microbiology, Evenings, Pathology BWH, Healthcare , Boston, Massachusetts
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