Clinical Applications Specialist - CT Division

• Setup and coordinate installations using the Account Management Process
• Support New Installations (OR/ICU/Pediatrics/Multi-Use)
• Software re-training related to upgrade requests
• Site Revisits to Address Customer Training Needs
• Online or Remote Training
• NeuroLogica Institute Training
• Educate Customers to establish safe and efficient protocol
• Evaluate and issue CEU credit with proper verification testing
  
  Sales & Marketing Support
  
  • Support selected sales demonstrations and potential customer sites
  • Give clinical presentations and provide support at trade shows
  • Collect photos and videos of trainings whenever possible in compliance with hospital guidelines
    
    Training Materials
    
    • Constantly update content/materials or give feedback for improvements
    • Develop new training tools based on your experience as necessary
      
      Reporting & Administration
      
      • Produce Clinical Applications Reports (Both daily and weekly summary reports)
      • Site Follow-up calls as necessary
      • Sending all site surveys and training documentation into headquarters
      • Maintain the Shared Clinical Training Calendar with updated schedule
      • Responsible for booking travel and filing expense reports in a timely manner
      • Collecting DICOM and Corrected Data from sites in compliance with hospital guidelines
        
        Customer Site Support
        
        • Customer call response
        • Clinical 24/7 helpline support as needed
        • Basic on-site service troubleshooting>
          
          Conduct & Personal Development
          
          • Represent NeuroLogica in a professional manner
          • Maintain a positive attitude and exhibit patience with customer concerns or requests
          • Attend/complete all required training
          • Learn the company's products as well as the competitor's products to better promote the company's product line
          • Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, effectiveness
          • Required to wear dosimeter when in direct contact with radiation emitting devices
          • Follow all company policies regarding travel, expenses, meetings, and meals
          • Transport company equipment per company policy
            
            Education & Experience
            
            • BA/BS, ARRT licensure or CT certification, and at least 4 years of experience in a clinical environment required, experience as an OR Rad Tech or providing CT support in a surgical/OR environment, especially during DBS, CTA, and CTP preferred
            • Willing to travel internationally and overnight
            • Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required
            • Budget, expense, and resource management experience required
            • Must be a results oriented, team player, people person
            • Must be self-driven to optimize performance without the need for extensive supervision
            • Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
            • Must have and exhibit excellent presentation skills in small and large groups situations
            • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire>
              
              Computer & Analytic Skills
              
              • Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome
              • Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable
                
                Physical Requirements
                
                • Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds
                • Often required to Push/pull weights of over 100 pounds when setting up/dismantling trade shows and/or maneuvering Company equipment into place for display
                • Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
                • Must be able to sit and/or drive for long periods of time when travelling
                • Must be able to stand for long periods of time (8-15 hours) for multiple days
                • Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
                • Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
                • The noise level in the work environment is occasionally very loud.
                • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
                  
                  Competencies
                  
                  • High attention to detail
                  • Understanding of terminology and ability to share and communicate effectively within the group
                  • Ability to organize and prioritize tasks resulting in consistent productivity
                  • Ability to function within and support a team environment and build strong working relationships
                  • Dependable and punctual
                  • Ability to meet accuracy and productivity goals
                  • Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
                  • Self-motivated, utilize available resources for self-improvement and development
                  • Flexible: able to follow directives and accomplish tasks outside of normal duties
                    
                    About NeuroLogica
                    
                    Located North of Boston in Danvers, MA, NeuroLogica Corporation, a subsidiary of Samsung Electronics, develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide. As a fast-moving, entrepreneurial company, NeuroLogica is a rapidly growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. We welcome you to learn more at: https://www.neurologica.com .
                    
                    We offer a comprehensive benefit package which includes;
                    
                    - 6 Different Blue Cross/Blue Shield Medical Plans to meet your needs
                    
                    - Dental coverage through Delta Dental
                    
                    - Vision coverage by VSP
                    
                    - Company paid Short-term and Long-term Disability coverage
                    
                    - $1 for $1 401k match up to 5% managed by Fidelity
                    
                    - Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!
                    
                    Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment." Contact careers@neurologica.com for any questions or requests.
                    
                    NeuroLogica welcomes diversity and is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company's AAP can be made available for inspections upon requests.

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