Radiology Quality and Safety Experience Program Coordinator

Company: Brigham and Women's Hospital
Location: Boston
Posted on: March 19, 2023

Job Description:

Job Description - Radiology Quality and Safety Experience Program Coordinator (3225707) Radiology Quality and Safety Experience Program Coordinator - ( 3225707 ) The Radiology Quality and Safety Experience Program Coordinator will support the Department of Radiology's quality and safety initiatives. The coordinator will follow patients in the tracking database to review appropriate follow up and assists with other activities as assigned to help the Safety Net programs.Principal Duties and Responsibilities:

• Builds professional relationships, and collaborative rapport with co-workers, health care professionals, patient safety leaders, and with clinical departments across the Mass General Brigham Enterprise
• Coordinate and track key deliverables necessary to prevent missed and delayed diagnoses of abnormal test result follow up
• Assist the investigators in navigating patients who need additional support for the enhanced IT systems, specifically Addressing Radiology Recommendations Collaboratively (ARRC) -
• Attend weekly meetings to provide feedback to investigators
• Coordinates varied communication with patients and providers
• Integrates data regularly from multiple sources into documentation, regular reporting, and presentations
• Performs coordination and verifies accurate order-entry for diagnostic tests, monitors appointments visits, and prior report review
• Performs patient service and administrative duties, and office work which includes chart review, accurate submission of patient information
• Performs system audits, enhancements, and coordination of education, as needed
• Provide cross coverage to other departments and/or positions, and assist with training staff, as appropriate
  • Bachelor's Degree from an accredited college or university, and -3 years' experience in health industry, or related field
  • Preferred prior healthcare experience, i.e., radiology, or ambulatory setting with prior use of medical terminology
  • Previous experience in project coordination and facilitating meetings is helpful
  • Proficiency in PC/Microsoft applications including Microsoft Office 365, such as Outlook, Word, Powerpoint, Excel, and VisioSkills/Abilities/Competency Requirements:
    • Ability to function proactively and independently or minimal supervision with a high degree of accuracy and precision
    • Ability to participate in a multifaceted program, meet deadlines and manage schedules
    • Curiosity along with a willingness and ability to learn
    • Proven problem-solving skills, collaboration, and project skills
    • Requires sound clinical judgment, effective problem-solving skills, critical thinking, excellent organizational and interpersonal skills, ability to multitask, and remain flexible
    • Requires excellent verbal and written communication skills and quantitative skills needed to perform the functions
    • Responds constructively to feedback from any customer group (patients, visitors, co-workers, physicians, and departments)
    • Successful candidate will be both highly professional and approachable
    • The ability to maintain confidentiality and HIPAA requirements regarding department-specific information
    • Knowing when to ask questions of peers or supervisor, versus when to tackle a problem independently while holding oneself accountable to producing the highest quality work BWH is an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. - We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Keywords: Brigham and Women's Hospital, Boston , Radiology Quality and Safety Experience Program Coordinator, Healthcare , Boston, Massachusetts