Security Supervisor: Behavioral Health (Evening Shift)

Company: Boston Children's Hospital
Location: Boston
Posted on: March 20, 2023

Job Description:

Job Description:

Job SummaryThe Security Behavioral Health Supervisor will work with management to lead hospital security staff, contract patient observer staff and assists with security clearances for new employees or visitors. Coordinates with clinical leadership to monitor contract patient observer performance. Assists with Welle de-escalation training of both contract and hospital personnel.Security Behavioral Health Supervisor will:Collaborate with BRT, Psych, and nursing to identify and classify needs and observe gender preferenceSecurity onlyHigh level (elopement risk, history of aggression)Mid-Level (elopement)Low level (observation)Work with Security to ensure all Security only watches are covered appropriately and all patient-specific instructions are knownEnsure all contracted observers assigned are in compliance with training requirementsTrain patient care observers and Security department personnel as an instructor in Autism Spectrum training program, Welle Training, and other de-escalation programCheck-in with COPP and print out assignments at the beginning of each shiftGreet and distribute assignments to all contracted observers and ensures they are in proper uniform, fit for duty, and understand their assignment2x per shift (8 hours) check in on all contracted observersEnsure that Observer log and instructions are understood, and all observers are signing in and out properlyWork in conjunction with clinical staff, COPP, and BRT teams, to ensure proper coverage of behavioral health population, including providing and coordinating break coverageUnder guidance from the manager, monitor performance of all contracted personnel to ensure they are meeting their training requirements initiating action, when necessary, to assure these requirements are met in accordance with the departmental, hospital, and contractual standardsUnder guidance from the manager, the Lead is responsible for monitoring the performance, service, and image standards of the security department and all contracted staff and providing updates to the managerReport any discrepancies to contracted management and Behavioral Health ManagerDirect appropriate response to all behavioral health incidents, including enlisting other departments and outside assistanceAssist in conducting thorough preliminary investigations of any service complaints regarding Security and patient care observer staff. Prepare reports to assist management in determining further actionsComplete and maintain all necessary documentation of security and behavioral health observersContribute to the ongoing effectiveness of hospital security and behavioral health observer programs by maintaining effective working relationships with managers and supervisors of all departments. Seek opportunities to expand scope of current program To qualify you must have:High School Diploma/GED requiredBachelor's degree in Business Administration, Engineering or a closely related field preferredMinimum 3 year of previous experience required Exceptional leadership and motivational skills to create a dynamic and challenging work environment for all officersStrong written and oral communication, exceptional listening skillsExcellent organizational skills and detail-orientedMust have or be eligible to obtain certifications from IAHSS for the following categories: Security Officer, Advanced Security Officer & Security SupervisorBoston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.#CB*LI

Keywords: Boston Children's Hospital, Boston , Security Supervisor: Behavioral Health (Evening Shift), Healthcare , Boston, Massachusetts