Security Supervisor: Behavioral Health (Evening Shift)
Company: Boston Children's Hospital
Location: Boston
Posted on: March 20, 2023
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Job Description:
Job Description:
Job SummaryThe Security Behavioral Health Supervisor will work with
management to lead hospital security staff, contract patient
observer staff and assists with security clearances for new
employees or visitors. Coordinates with clinical leadership to
monitor contract patient observer performance. Assists with Welle
de-escalation training of both contract and hospital
personnel.Security Behavioral Health Supervisor will:Collaborate
with BRT, Psych, and nursing to identify and classify needs and
observe gender preferenceSecurity onlyHigh level (elopement risk,
history of aggression)Mid-Level (elopement)Low level
(observation)Work with Security to ensure all Security only watches
are covered appropriately and all patient-specific instructions are
knownEnsure all contracted observers assigned are in compliance
with training requirementsTrain patient care observers and Security
department personnel as an instructor in Autism Spectrum training
program, Welle Training, and other de-escalation programCheck-in
with COPP and print out assignments at the beginning of each
shiftGreet and distribute assignments to all contracted observers
and ensures they are in proper uniform, fit for duty, and
understand their assignment2x per shift (8 hours) check in on all
contracted observersEnsure that Observer log and instructions are
understood, and all observers are signing in and out properlyWork
in conjunction with clinical staff, COPP, and BRT teams, to ensure
proper coverage of behavioral health population, including
providing and coordinating break coverageUnder guidance from the
manager, monitor performance of all contracted personnel to ensure
they are meeting their training requirements initiating action,
when necessary, to assure these requirements are met in accordance
with the departmental, hospital, and contractual standardsUnder
guidance from the manager, the Lead is responsible for monitoring
the performance, service, and image standards of the security
department and all contracted staff and providing updates to the
managerReport any discrepancies to contracted management and
Behavioral Health ManagerDirect appropriate response to all
behavioral health incidents, including enlisting other departments
and outside assistanceAssist in conducting thorough preliminary
investigations of any service complaints regarding Security and
patient care observer staff. Prepare reports to assist management
in determining further actionsComplete and maintain all necessary
documentation of security and behavioral health observersContribute
to the ongoing effectiveness of hospital security and behavioral
health observer programs by maintaining effective working
relationships with managers and supervisors of all departments.
Seek opportunities to expand scope of current program To qualify
you must have:High School Diploma/GED requiredBachelor's degree in
Business Administration, Engineering or a closely related field
preferredMinimum 3 year of previous experience required Exceptional
leadership and motivational skills to create a dynamic and
challenging work environment for all officersStrong written and
oral communication, exceptional listening skillsExcellent
organizational skills and detail-orientedMust have or be eligible
to obtain certifications from IAHSS for the following categories:
Security Officer, Advanced Security Officer & Security
SupervisorBoston Children's Hospital offers competitive
compensation and unmatched benefits including flexible schedules,
affordable health, vision and dental insurance, child care and
student loan subsidies, generous levels of time off, 403(b)
Retirement Savings plan, Pension, Tuition and certain License and
Certification Reimbursement, cell phone plan discounts and
discounted rates on T-passes. Experience the benefits of passion
and teamwork.#CB*LI
Keywords: Boston Children's Hospital, Boston , Security Supervisor: Behavioral Health (Evening Shift), Healthcare , Boston, Massachusetts
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