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Intake Coordinator (Psychiatry)

Company: Boston Children's Hospital
Location: Boston
Posted on: February 15, 2019

Job Description:

Title

Intake Coordinator (Psychiatry)

25-Jan-2019

Department

Psychiatry

AutoReqId

49166BR

Status

Full Time

Standard Hours per Week

40

Job Posting Description

At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Department of Psychiatry and discover how your talents can change lives. Yours included.

This Intake Coordinator will be responsible for:


  • Answering telephone calls from patients and parents requesting services in the Outpatient Psychiatry Service.
  • Collecting, verifying and recording clinical, demographic and insurance information.
  • Assisting in the triage and assignment of cases.
  • Scheduling new appointments.
  • Entering information in departmental and hospital databases.
  • Providing positive and effective customer service.
  • Cross-training for other administrative roles such as the Outpatient Psychiatry Front Desk to allow for flexible administrative staffing as needed.
  • Coordinating care with referring primary and specialty care providers.


    To qualify, you must have:


    • A high school level of educational development and a minimum of two years' experience.
    • The analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
    • Excellent organizational skills with high attention to detail.
    • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
    • No certification, registration or licensure required.


      Boston Children's Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.

      Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability,

      Office/Site Location

      Boston

      Boston Children's Hospital

      Keywords: Boston Children's Hospital, Boston , Intake Coordinator (Psychiatry), Healthcare , Boston, Massachusetts

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