BostonRecruiter Since 2001
the smart solution for Boston jobs

Deli Clerk

Company: Star Market
Location: Belmont
Posted on: March 28, 2020

Job Description:

The Deli Clerk is responsible for waiting on and servicing customers at the Deli servicecounter. He/she is responsible for following the customer satisfaction behaviors, toinclude being friendly, responsive, knowledgeable and passionate. This includes the useof slicers and entering PLUs manually into the scales. He/she is responsible forpackaging product in plastic bags when necessary. Product is handed directly to thecustomer across the counter. He/she must have excellent customer service skills, as theyare usually working one on one with customers. He/she must also fill products into theservice case, self-service cases, and other display areas and may take down product atnight. Deli clerks also do preparation of food products including both cold and hot foodsas well as cooked and uncooked foods. He/she must maintain product quality byreviewing codes and rotating product. He/she must maintain the deli area in aclean/sanitary and visually appealing manner.ORGANIZATIONAL RELATIONSHIPS:--- This position reports to: Deli Manager, Assistant Deli ManagerPosition(s) that report directly to this position: Full time clerks may supervise, train, anddevelop part time clerks when assigned.ESSENTIAL JOB FUNCTIONS:--- Work in a courteous manner in a fast paced multi functional environment with otherpeople or alone.--- Assist in increasing sales by utilizing the five steps of retail selling - Connect with thecustomer; qualify the customer; present solutions; closing the sale and create a customerfor life.--- Operate deli-slicing equipment. This requires significant repetitive motion.--- Wait on customers from behind deli service cases, process verbal orders (includingweighing and pricing), and deliver orders to customer from across the counter.--- Must work quickly and carefully while stocking items at a reasonable expectancy (R/E).--- Visually identify product and PLU code; manually enter into the scale for pricing.--- Reading display terminal and other documents when necessary.--- Taking verbal orders over the telephone and writing down pertinent information.--- Placing product into or removing product weighing up to 20 lbs. from refrigerated cases.--- Work safely with electronic slicing equipment, ovens, and other deli related machinery.--- Replenishing product weighing up to 35 lbs. from the cooler to the display case.--- Prepare food product to be displayed in cases (hot chicken, etc).--- Lift and load 5-35 lb cases onto stock carts and push or pull cart to stocking area.--- Interact and communicate with others in a courteous and professional manner includinggreeting and thanking customers.--- Deal with some potentially difficult situations (such as dissatisfied customers)ADDITIONAL JOB FUNCTIONS:--- Perform seafood clerk functions.--- Preparing special customer requests such as platters.--- Lift and load product weighing up to 70 lbs.--- Sweep, clean up, and sanitize workstation as assigned by supervisor.--- Cleaning and sanitizing equipment, utensils, and other supply items.--- Clean display cases and fill supplies when needed.--- Other duties as assigned.ASSIGNMENT, REVIEW, AND APPROVAL OF WORK:--- The Deli Manager or Asst. Deli Manager generally assigns the work.--- Deli clerk should review and get approval from his/her supervisor prior to performingany work that was not previously assigned.--- The Deli Manager generally prepares work schedules on a weekly basis.RESPONSIBILITY AND DECISION MAKING AUTHORITY:--- Responsible to wait on the customer and provide good customer service includingsuggestive selling.--- Deli clerks should make sure the customer gets exactly what they want (show customerthickness of slice, etc.).--- Deli clerks are not to leave their assignment without notifying the supervisor on duty.--- Responsible for knowing and understanding all deli specific policies and procedures.--- Responsible for performing their work in a safe and ergonomically correct manner.--- Any unsafe working conditions must be reported to the supervisor on duty immediately.RELATIONS WITH OTHERS:--- Must be able to relate to the following in a courteous and professional manner:o Customerso Supervisorso Co-workerso Store Managemento Other people with whom they have contact while on dutyKNOWLEDGE AND BACKGROUND REQUIRED:--- Must be at least 18 years old.--- Excellent customer service skills.--- On the job training is provided.KNOWLEDGE AND BACKGROUND DESIRED:--- Prior food handling experience.--- Ability to work quickly and accurately.--- High school graduate or currently enrolled in school.WORKING CONDITIONS:--- Stores are usually open 7 days a week.--- Part time associates usually work between 8 and 36 hours a week.--- Full time associates usually work 40 hours a week.--- Retail store conditions are generally dry with moderate temperature.--- Deli clerk requires the performance of repetitive tasks.--- Cooler conditions may be wet or dry, and usually cold.--- Freezer conditions are usually very cold.--- A hair restraint must be worn at all times.--- Associates in the deli are usually scheduled according to peak customer times.GENERAL:--- This may be a part time or full time position.--- This is considered an entry-level position.--- Significant Food safety awareness is required in this position.MISCELLANEOUS:--- It is important to understand that all deli clerks must have the ability to deal with somepotentially difficult situations (such as dissatisfied customers) to perform this position ina satisfactory manner.This position and job description are subject to change, with or without notice. The inclusion of specific duties andresponsibilities in this job description is not intended to exclude other duties and responsibilities: From time to timethe associate may be assigned duties and/or responsibilities in addition to or different than those set forth above.This job description, alone or considered together with other written or verbal statements of the Company or itsrepresentatives, is not a contract of employment, nor does it change the at-will status of any associate of Shaw'sSupermarkets, Inc. -

Keywords: Star Market, Boston , Deli Clerk, Hospitality & Tourism , Belmont, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Grubhub Delivery Driver - Earn a $250 Bonus!
Description: Grubhub Delivery Partner Apply to be a delivery partner with Grubhub and work on your own time Grubhub needs delivery partners like you Are you looking for a flexible way to earn extra cash Deliver (more...)
Company: Grubhub
Location: Hyde Park
Posted on: 04/10/2020

Earn up to $20 an hour - Grubhub Delivery Driver!
Description: Grubhub Delivery Partner Apply to be a delivery partner with Grubhub and work on your own time Grubhub needs delivery partners like you Are you looking for a flexible way to earn extra cash Deliver (more...)
Company: Grubhub
Location: Worcester
Posted on: 04/10/2020

Customer Service Delivery Tech Expert - Part-Time
Description: Description:Customer Service Delivery Tech Expert - Part-Time 22.50/Hr br Mileage ReimbursementMonthly Phone StipendHours: 3:45 p.m. 9:00 p.m.Forward Stocking Location: Burlington, MA 01803 Must be (more...)
Company: Asurion
Location: Lawrence
Posted on: 04/10/2020


Nurse Manager - Off Shift $5k Sign on Bonus
Description: Nurse Manager - Off Shift 5k Sign on Bonus Apply Refer a Friend Back Category: Nurse Manager Location: CHA Everett Hospital, Everett, MA Department: Nursing Adminstration WH Job Type: Part Time Job Class: (more...)
Company: Cambridge Health Alliance
Location: Revere
Posted on: 04/10/2020

Part-Time Retail Merchandiser
Description: Are you looking for a company with flexible scheduling to demonstrate your merchandising, customer service and organizational skills --Lawrence Merchandising Services LMS , a WIS International
Company: Lawrence Merchandising Services
Location: Salem
Posted on: 04/10/2020

Electronic Services Team Leader
Description: Monday-Friday 8am-5pm, Alternate Saturdays 9am-3pm br br Summary: br br The Team Leader is responsible for the development, training and coaching of their team members and ensuring they are properly (more...)
Company: Digital FCU
Location: Marlborough
Posted on: 04/10/2020

Non-CDL Route Delivery Driver
Description: br br Company Overview Did you know that HD Supply is one of the largest distribution companies in North America Our sweet spot is connecting maintenance and construction products with businesses (more...)
Company: HD Supply
Location: Hyde Park
Posted on: 04/10/2020

Grubhub Delivery Driver - Earn a $250 Bonus!
Description: Grubhub Delivery Partner Apply to be a delivery partner with Grubhub and work on your own time Grubhub needs delivery partners like you Are you looking for a flexible way to earn extra cash Deliver (more...)
Company: Grubhub
Location: Dedham
Posted on: 04/10/2020

Customer Service Delivery Tech Expert - Part-Time
Description: Description:Customer Service Delivery Tech Expert - Part-Time br 22.50/HrMileage ReimbursementMonthly Phone StipendHours: 3:45 p.m. 9:00 p.m.Forward Stocking Location: Southborough, MA 01772 Must be (more...)
Company: Asurion
Location: Southborough
Posted on: 04/10/2020

Housekeeping Assistant
Description: Live the Mission: Come and grow with us We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. (more...)
Company: Life Care
Location: Plymouth
Posted on: 04/10/2020

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds