Customer Service Representative
Company: Grass Roots Farmers' Cooperative
Location: Wakefield
Posted on: May 6, 2021
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Job Description:
[Customer Support / Remote] - Anywhere in U.S. / Up to $33K per
year - As a Customer Service Rep you'll: Respond to customer
inquiries via chat-email-and-phone in a prompt-helpful-and-friendly
manner; Respond to customer feedback received through the website
review app; Communicate with e-commerce customers on the status of
their orders; Provide tracking on orders that have shipped;
Troubleshoot problems with shipments-products-and-ordering; Update
orders-issue refunds-or-submit reships; Document customer feedback
and order fulfillment KPIs...Hiring Fast > >
Keywords: Grass Roots Farmers' Cooperative, Boston , Customer Service Representative, Hospitality & Tourism , Wakefield, Massachusetts
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