Guest Services Associate
Company: Marriott Vacations Worldwide
Posted on: January 16, 2022
Are you ready to grow your dream career while making others'
vacation dreams come true? Marriott Vacations Worldwide is a world
premier organization for Vacation Ownership with resorts at
destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.
STATUS: Part Time JOB SUMMARY - -Do you pride yourself on your
customer service skills and ability to personalize interactions
with guests? Have a bold attention to detail while multi-tasking?
Value a cooperative, team-oriented environment? - - -If so, the
Front Office at Marriott Vacations Worldwide might be the place for
you! You will have the opportunity to welcome our Owners and guests
home, while experiencing our dedication to the well-being of our
associates. - - -As a Guest Service Associate, you will be
interacting directly with Owners and guests from the time they
arrive on property until they depart. In addition, your
responsibilities include, but are not limited to, processing all
guest arrivals and departures, and providing accurate information
about the resort and surrounding area while delivering a
personalized vacation experience for each Owner and guest. - -
-CORE WORK ACTIVITIES -
- Follow company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests according to company standards;
anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. - -
- Speak using clear and professional language; answer telephones
using appropriate etiquette. - -
- Develop and maintain positive working relationships; support
team to reach common goals; listen and respond appropriately to the
concerns of employees. - -
- Comply with quality assurance standards. - -
- Stand, sit, or walk for an extended period of time. - -
- Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Attention to
customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings,
weekends, and holidays. -
- Perform other reasonable job duties as requested by
Supervisors. - - - Marriott Vacations Worldwide is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture.
Keywords: Marriott Vacations Worldwide, Boston , Guest Services Associate, Hospitality & Tourism , Boston, Massachusetts
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