Mortgage Area Sales Manager
Company: PNC Financial Services Group
Posted on: May 16, 2022
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. We work together each day to
foster an inclusive workplace culture where all of our employees
feel respected, valued and have an opportunity to contribute to the
company's success. As an Area Sales Manager within PNC's Mortgage
organization, you will be based in the Boston, MA area.
Manages home-lending production for a team of mortgage loan
officers and support staff in accordance with PNC core values.
Oversees the business integrity of the market.
Manages and coordinates the activities of mortgage loan officers
engaged in promoting and providing products and/or services.
Grows, retains and develops an effective sales force to cover the
geography of the market.
Drives productivity through sales initiatives and leveraging
marketing collateral. Maximizes market opportunity by collaborating
with internal and external business partners to establish long- and
short-term sales strategies.
Manages activities to align with customer experience
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that
align customer needs and satisfaction as primary considerations in
all business decisions and able to leverage that information in
creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks
associated with their business objectives and activities to ensure
they adhere to and support PNC's Enterprise Risk Management
PNC also has fundamental expectations of our people managers. As a
manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive
workplaces to expand thinking.
Live the Values - Role models our values with transparency and
Enable Change - Takes action to drive change and innovation that
will transform our business.
Achieve Results - Takes personal ownership to deliver results.
Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and
guides the achievement of all employees and customers.
Customer Experience Management. - Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
Effective Communications - Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Mortgage Products. - Knowledge of and ability to utilize commercial
and residential mortgage instruments available in the branch and
apply them to specific situations.
Sales Tasks And Activities - Knowledge of and the ability to sell
an organization's products and services.
Selling. - Applies knowledge of banking products and services to
meet customer needs and enable them to achieve their financial
goals. Identifies prospecting approaches to identify potential
customers and create opportunities to sell financial solutions and
ideas to customers.
Strategic Sales Planning - Knowledge of sales principles,
processes, techniques and tools; ability to develop sales plans
that are future-oriented, support business strategy and reflect
understanding of emerging, as well as existing, opportunities and
Roles at this level typically require a university / college
degree, with 5+ years of industry-relevant experience. At least 3
years of prior management experience is typically required. In lieu
of a degree, a comparable combination of education and experience
(including military service) may be considered.
Additional Job Description
PNC offers employees a comprehensive range of benefits to help meet
your needs now and in the future. Depending on your eligibility,
options for full-time employees include medical/prescription drug
coverage (with a Health Savings Account feature); dental and vision
options; employee and spouse/child life insurance; short- and
long-term disability protection; maternity and parental leave; paid
holidays, vacation days and occasional absence time; 401(k),
pension and stock purchase plans; dependent care reimbursement
account; back-up child/elder care; adoption assistance; educational
assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits
for part-time employees, visit pncbenefits.com > New to PNC
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Refer to the California Consumer Privacy Act Privacy Notice to gain
understanding of how PNC may use or disclose your personal
information in our hiring practices.
Keywords: PNC Financial Services Group, Boston , Mortgage Area Sales Manager, Hospitality & Tourism , Boston, Massachusetts
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