Full-Time Retail Sales Associate
Company: Kohl's
Location: Mansfield
Posted on: May 16, 2022
Job Description:
Creates a friendly and welcoming environment by greeting and
offering assistance to customers. You are the face to the customer
ensuring they remain the top priority while balancing tasks and
routines. Work with the latest technology and innovative solutions.
Kohl's offers flexible scheduling and we train and develop the most
talented, motivated teams around.ACCOUNTABILITIES
- "Smiles and Says Hi!" Greets all customers and associates,
assists in a friendly, courteous manner and adheres to the "Yes We
Can" policy efficiently resolving customer's questions and
requests
- Consistently uses the 5 step GREAT program while interacting
with customers: Greets and Engages Customer, Requests Credit,
Explains Savings, Asks to Complete the Survey and Thanks the
Customer
- Able to learn and adapt to current technology to assist
customer needs
- Delivers the highest level of customer service through
effective problem solving
- Solicits, opens and activates Kohl's Charge applications and
loyalty programs
- Ensures that all cash handling procedures are done in
accordance to policy and procedure
- Complete transactions accurately and efficiently while engaging
customers
- Flexible and willing to cross-train and work in other areas of
the store, as needed QUALIFICATIONSREQUIRED
- Ability to lift 50 pounds on an occasional to frequent
basis
- Ability to spend up to 100% of work time standing or moving
about the departments. Physical activities include bending,
stooping, lifting, climbing, carrying, walking and/or reaching on a
frequent basis
- Adherence to Kohl's policy and procedures
- Regular attendance
- Effective verbal and written communication skills
- Basic math and reading skills, legible handwriting and
attention to detail
- Ability to work as part of a team and interact effectively with
others PREFERRED
- Prior retail experience
- Comfortable with the use of technology consistently while
performing the required tasks
Keywords: Kohl's, Boston , Full-Time Retail Sales Associate, Hospitality & Tourism , Mansfield, Massachusetts
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