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Cafe Manager

Company: Eataly
Location: Boston
Posted on: August 7, 2022

Job Description:

Company DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, caf--s and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team's product knowledgeJob DescriptionQUICK SERVICE RESTAURANTS (QSR) OPERATIONS MANAGER Quick Service Restaurants DepartmentFounded in Italy in 2007, Eataly is the world's largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.Job OverviewThe QSR Operations Manager supports the efficient functioning of Eataly's Quick Service Restaurants (QSR) department and the opening of new outlets. Reports to the Director, QSR.
    • Collaborates closely with the Director, QSR to develop, implement and monitor standard operating procedures for the QSR department
    • Reviews financial information and monitors budget to ensure efficient operations
    • Provides on-site support and guidance to the stores' QSR outlets
    • Assists in the structuring and scheduling of QSR departments to maximize productivity and minimize costs
    • Participates in the recruitment and training of QSR team members
    • Analyzes competitor concepts and makes informed recommendations with regards to concept development
    • Partners with the culinary team to develop new menu concepts
    • Works with the Design and Construction team on the development of the physical spaces of new stores and renovations to existing counters
    • Performs other duties as assignedQualificationsQualifications
      • Bachelor's Degree preferred
      • 2+ years of experience supervising a retail and/or restaurant operation
      • Experience and knowledge in coffee and coffee production
      • Excellent communication skills
      • Outstanding analytical and problem-solving skills
      • Proficiency in Microsoft OfficeJob RequirementsAdditional Information
        • Ability to stand, bend, reach and be mobile for up to 4 hours
        • Ability to lift up to 20 lbs.
        • Ability to operate a commercial espresso machine
        • Food Handlers License and Serv-Safe Certification
        • Ability to travel up to 50% of the time or more, particularly during new openingsBenefits And Perks
          • Medical, Dental, Vision Insurance and Paid Parental Leave
          • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
          • Free staff lunch daily and discounts at Eataly
          • Fun staff classes on products and Italian cuisineEataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Keywords: Eataly, Boston , Cafe Manager, Hospitality & Tourism , Boston, Massachusetts

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