Assistant Team Leader
Company: Whole Foods Market
Posted on: September 25, 2022
Assists the Team Leader in all aspects of daily operations
including profitability, expense control, buying, merchandising,
labor, regulatory compliance and special projects as assigned.
Leads and develops Team Members. All Whole Foods Market Retail jobs
require ensuring a positive company image by providing courteous,
friendly, and efficient service to customers and Team Members at
all times. All positions must be performed in accordance with team
and store Standard Operating Procedures. Further, Team Members must
be prepared and able to perform the duties inherent in other Team
Member job descriptions. All positions must strive to support WFM
core values and goals, promote national, regional, and store
programs and initiatives, and ensure adherence to all applicable
health and safety regulations including Food Safety and regulatory
duties required in the department. Job Responsibilities
- Develops and maintains creative store layout and product
- Works with Team Leader to achieve sales, purchasing, and labor
- Assists Team Leader in analysis of sales, reports and
- Demonstrates advanced product knowledge and develops /
maintains awareness of new products.
- Maintains good vendor relationships, develops new vendor
relations, and ensures all paperwork is properly submitted for
- Works with Team Leader to resolve team concerns or issues.
- Functions as point person and departmental person in charge in
absence of Team Leader.
- Sets and achieves the highest standards of retail
- Fosters and encourages a positive environment of outstanding
teamwork, mutual respect, and exceptional morale.
- Consistently communicates and models WFM vision and goals.
- Maintains awareness of customer flows and needs and directs
Team Members as necessary to satisfy and delight customers;
responds promptly to customer needs and questions.
- Selects, trains, develops, mentors, motivates, and counsels
Team Members in a manner that sustains a high-performance team and
- Provides timely, thorough, and thoughtful performance
evaluations. Job Skills
- High energy, enthusiastic, and displays an affinity for our
products, core values, and company philosophy.
- Growth mindset towards greater responsibility and
- Desire to coach and mentor others for growth.
- Excellent interpersonal, motivational, team building, and
customer relationship skills.
- Capable of teaching others in a positive and constructive
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and
- Proficient mathematical skills for assessing financial
performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and
ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and
operations-related applications. Experience
- 18+ months retail Team Member experience and 6+ months of
supervisory experience. Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and
- Work requires the following motions: bending, twisting,
squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule including nights, weekends,
and holidays as needed.
- Ability to use tools and equipment, including knives, box
cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.Note: The purpose of this document
is to provide a general summary of essential responsibilities for
the position and is not meant as an exhaustive list. This document
does not reflect all job duties or requirements for every position.
Requirements build as one progresses through the job levels, so any
job duties required at a lower level may be required at the higher
level in addition to the duties listed for that higher level.
Duties, assignments, and other responsibilities may differ for
similar positions based on business conditions, departmental or
geographic location, and/or needs for the particular position. An
individual must demonstrate successful performance in their current
position before being considered for promotion. In addition, in
order to promote into a higher-level position, a business need for
the promotion must exist and the candidate must be considered the
most qualified person for the new position. Completion of certain
milestones such as obtaining an advanced degree or certification,
time in current position, or developing skills to perform at the
higher-level role do not guarantee a promotion. At Whole Foods
Market, we provide a fair and equal employment opportunity for all
Team Members and candidates regardless of race, color, religion,
national origin, gender, pregnancy, sexual orientation, gender
identity/expression, age, marital status, disability, or any other
legally protected characteristic. Whole Foods Market hires and
promotes individuals solely based on qualifications for the
position to be filled and business needs.
Keywords: Whole Foods Market, Boston , Assistant Team Leader, Hospitality & Tourism , Brighton, Massachusetts
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