Customer Service Associate

Company: Raising Cane's
Location: Boston
Posted on: September 25, 2022

Job Description:

Overview:NOW HIRING CLOSING CREW!!Starting hiring pay range (based on location, experience, qualifications, etc.): $15 / hourRestaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. A Restaurant Crewmember has the primary responsibility of providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane's standards and working in various areas of the Restaurant (Cashier, Front Counter, Dining Room, Kitchen, Food Prep, Grill and Drive-Thru, etc.). Ultimately, a Restaurant Crewmember is responsible for upholding Raising Cane's standards.We are looking to immediately hire talented Restaurant Crewmembers who can thrive in an upbeat and fast-paced food service environment. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us.Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!Qualities of awesome Canes Restaurant Crewmember:Team playerExcellent communicatorHappy, Courteous and EnthusiasticHard-working and attentiveResponsible and dependableAuthentic and genuineTakes pride in doing a good jobPerks for all Restaurant Crewmembers:Competitive payCasual work attire and flexible schedulingRestaurants closed most holidays including MLK Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year's DayDiscounted tuition benefits and FREE education resourcesBenefits , paid time off and more Benefits OfferedVoluntaryFull-TimePerksDentalVisionSupplemental Life InsurancePet Insurance401(k) With Employer Match (age 21 & older)Crewmember Assistance ProgramDiscounted Online Education OpportunitiesFree Resources For Furthering Your EducationMedical & PharmacyBenefits Concierge ServiceDependent Care Flexible Spending AccountHealthcare Flexible Spending Account Must satisfy one year of service and meet ACA eligibility requirements. Speak with a manager for more details.Paid Time OffClosed for all major holidaysEarly closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount ProgramResponsibilities:ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lift and carry, push or pull heavy objects up to 50 poundsKneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitaskQualifications:ADDITIONAL REQUIREMENTS:Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policiesRaising Cane's appreciates & values individuality. EOE

Keywords: Raising Cane's, Boston , Customer Service Associate, Hospitality & Tourism , Boston, Massachusetts