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Signage Program Manager, Facilities Planning Team

Location: Boston
Posted on: May 29, 2023

Job Description:

Signage Program Manager, Facilities Planning TeamAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Job Summary
This position will support both major capital and routine construction/renovation projects for signage and wayfinding needs across the BCH enterprise. As part of the Facilities Planning Team this position will interface with internal clients, the in house sign shop and outside vendors to plan, produce and coordinate the installation of signage and wayfinding for a wide range projects.This Signage Program Manager will be responsible to:

  • Collaborate with senior management stakeholders to continuously review, improve, revise and implement new signage program process protocols and implement signage program goals and objectives of BCH's Facilities Planning dept to optimize signage program costs, efficiencies and impact
  • Manage wayfinding and signage program improvement, including business process redesigns, stakeholder training and management of ongoing program.
  • Provide signage and wayfinding support for all routine and capital construction projects
  • Manage wayfinding and signage program deliverables including responsibilities of: outside consultants and vendors; these responsibilities include, but are not limited to: signage request intakes, project budgets, plans and installations with Project Management team and other stakeholders
  • Monitor projects to assure scope, time and budget requirements are met
  • Manage and coordinate the project decision-making process and ensure team members are aware of schedules and deadlines.
  • Perform signage project needs assessments through formal signage intake/scoping process. Evaluate and analyze project requests and manage or outsource signage project requests based on Signage Program Process, Standards and Style policy requirements to ensure signage programming aligns with enterprise standards, goals and mission.
  • Facilitate weekly signage all-stakeholder meetings and distribute weekly reports
  • Provide technical advice, policy development collaboration, policy interpretation and project management guidance to ensure the appropriate application of signage policies to consultants, vendors, Facilities staff and signage project stakeholders
  • Advance and oversee the development and facilitation of wayfinding and signage program tools, trains, and orient new Facilities staff, signage vendors and signage project stakeholders
  • Serve as primary administrative contact for BCH wayfinding and signage; attend all necessary enterprise, departmental and stakeholder meetings, manage new signage inquiries, and liaise with all external signage stakeholders as needed
  • Pursue ongoing training and industry education associated with job duties by establishing and pursuing annual position training curricula, review up-to-date signage industry periodicals, attend industry meetings and forumsTo qualify, you must have:
    • A Bachelor's degree and a min of 5 yrs' experience or an Associate's degree w 10 yrs' experience required.
    • Graphic Design, Project Management experience is preferred
    • Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
    • Experience using design software such as Adobe Illustrator, Adobe InDesign, Adobe Photoshop, AutoCAD and SignAgent
    • Graphic Design and Project Management experience
    • Ability to work with diverse internal and external constituenciesBoston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Keywords: THE CHILDREN'S HOSPITAL CORPORATION, Boston , Signage Program Manager, Facilities Planning Team, Hospitality & Tourism , Boston, Massachusetts

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