Seasonal Retail Associate
Company: Duluth Trading Company
Location: Burlington
Posted on: November 18, 2023
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Job Description:
Job Description:
Position Overview: A successful Retail Store Associate will strive
to go for WOW! Go for WOW! is the standard of customer service at
Duluth Trading Company. It is treating the customer right and
looking for opportunities to go above and beyond to create special
experiences. Position Details: What You'll Do:Develop an
exceptional familiarity with the Duluth brand and comprehensive
product knowledge to provide solution-oriented, friendly service to
customers. Understand the customer is the center of what we
do.Understand how to layer personalized service into each area of
interaction from greeting to fitting room to register.Effectively
communicate sales and promotions.Understand the importance of email
capture as part of sales and service and executes to
standard.Respond proactively and be empowered to provide positive
resolutions to customer concerns.Answer telephone in a courteous
and friendly manner including, but not limited to, giving store
greetings, directions to store location, and receiving and filling
customer orders.Assist in receiving, processing and replenishing
merchandise.Maintain merchandising, presentation and display
standards. Ensure the sales floor is customer ready.Ensure company
standards for cleanliness for the sales floor, stockroom,
restrooms, cash wrap and hospitality area.Accurately and
efficiently process all register transactions.Adhere to all company
policies, procedures and practices.Perform any other duties as
directed by management. What We're Looking For:High school diploma
or equivalent.Retail experience is preferred but not
necessary.Customer Centric.Takes pride in a job well done and shows
ownership in the store.Operates with integrity and trust.Excellent
communicator and listener.Collaborates and functions as part of a
team.Performs other duties as directed. Environmental Factors:Must
be able to stand or walk for up to eight hours a day.Frequent
reaching and bending and twisting - below waist and above
shoulders.Frequently required to use repetitive hand-to-finger
motions and reach with hands and arms.Frequently lifting up to
twenty pounds, occasionally lifting up to 40 pounds. Push/pull up
to 20 lbs.Ability to climb ladders, reach and bend.Work in
temperatures ranging from 50 - 85 degrees - especially in our stock
room areas.Use of a computer up to 60 % of the time throughout the
day. Benefit Offerings: 40% employee merchandise discount, 401K
program with company match, employee stock purchase plan.
Compensation: $16.00 - $17.68/hour Compensation is based on several
factors including but not limited to education, work experience,
certifications, federal, state and local minimum wage requirements,
etc. To perform this job successfully, an individual must be able
to perform each essential duty satisfactorily. Reasonable
accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions. About Duluth
Trading Company: Started in 1989, Duluth Trading Company exists to
enable hard-working individuals to take on life with their own two
hands. Folks that revel in doing it the hard way and celebrate
finding a better way. We seek talented individuals who share these
beliefs and are excited to further the Duluth Trading legacy with a
digital-first mindset, always moving forward and always innovating.
From ingenious Duluth workwear, to comfortably capable Buck Naked
Underwear, to outside-embracing AKHG, to meticulously built and
sourced Best Made, it's all about the innovative gear and gadgets
that equip customers for a more hands-on way of life. Top-notch
quality, immersive storytelling, outstanding customer service, and
the shared belief that the go-all-in-and-dig-deep spirit exists
with everyone are what sets Duluth Trading Co. apart. We seek
talented folks looking to be part of a can-do team that's hellbent
on helping the world to gear up, get its hands dirty, and do.
Keywords: Duluth Trading Company, Boston , Seasonal Retail Associate, Hospitality & Tourism , Burlington, Massachusetts
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