Yawkey House Morning Counselor
Company: Pine Street Inn
Location: Boston
Posted on: January 18, 2026
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Job Description:
Job Description Job Description Description: SCHEDULE: 40 hours,
Wednesday-Sunday 6:45AM-.3:15PM Essential position during weather
or other emergencies Pays $21.40 - $30 per hour (Salary ranges
provided are based on relevant experience and skill set) LOCATION:
363 Albany Street, Boston, MA; this role works 100% on site. The
Guest Services Specialist (GSS) works from the Pine Street Inn
policy and procedures developed to ensure a safe shelter
environment for guests and staff. The Guest Services Specialist has
a primary focus on the direct care of guests and, as such, responds
to guests in a timely and professional manner based on the
prioritization of guests’ needs. The GSS assists with the
development and implementation of a housing pathway by motivating
guests to rapidly work on housing and connecting guests to
appropriate resources. The Guest Services Specialists will also
assist guests in connecting with substance abuse, mental health and
medical resources when the shelter cannot safely accommodate a
guest needs. The GSS is required to stay energized and focused even
when demands are ambiguous and strenuous. The GSS is required to
enter data into the Homeless Management Information (HMIS) system
and to document reports in keeping with agency policy. The GSS is
required to make sound decisions and appropriately seeks guidance
from a supervisor. Requirements: EDUCATION: REQUIRED: High School
diploma or GED PREFERRED: Valid MA driver’s license in good
standing Bilingual English/Spanish KNOWLEDGE/EXPERIENCE: REQUIRED:
Minimum of one (1) year of experience in the Human Services field
PREFERRED: Administering Narcan and CPR in a work setting Knowledge
in the areas of addiction, recovery, and mental illness Knowledge
of issues pertaining to the homeless Knowledge of area
resources
Keywords: Pine Street Inn, Boston , Yawkey House Morning Counselor, Hospitality & Tourism , Boston, Massachusetts
