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Customer Service - Reservation Booking

Company: Mommy Jobs Online
Location: Burlington
Posted on: December 9, 2018

Job Description:

Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options (air, hotel and car), booking travel, assisting with navigation of the travel website, cancelling trips, etc. This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access. Pay is $10 - 30 per hour. Responsibilities include Booking leisure domestic and international reservations Provide excellent customer service over the phone to customers Navigate a computerized data entry system or other relevant applications Requirements Previous experience working in a work-from-home call center environment, required Previous travel experience booking air, hotel, car, etc, preferred Provide high speed internet access in your home Must be at least 3MB upload/10MB download speed, cannot be satellite ISP Must provide proof of internet connection and speed to be considered Start immediately so please be ready once hired! Training is Monday-Friday Be proficient in computer operation and website navigation Must be able to multi-task between multiple computer programs and websites Able to work independently Have excellent customer communications skills, both oral and written Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook Ability to work in an constantly changing and fast paced environment Benefits Work from the comfort of your own home Paid training Stable schedules Comprehensive benefits including IATAN travel benefits Computer equipment provided Job Stability - Growth Opportunities Wide variety of schedules available - morning, afternoon shifts, and evening shifts! Also, you will need to be able to work one weekend day Shift differential for working hours between 7pm - 4:59am! Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more! Paid Time Off after 90 days (80hrs. first year) Get your applications in today! If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of the team! Were excited to meet you! To Apply To Become A Customer Service Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLsarah on your resume submission. Office: 1-405-418-6160

Keywords: Mommy Jobs Online, Boston , Customer Service - Reservation Booking, Hospitality & Tourism , Burlington, Massachusetts

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