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Senior Human Resources Partner

Company: Genesys
Location: Burlington
Posted on: October 19, 2020

Job Description:

Are you an accomplished HR Professional that is interested in working for a 5000 employee global software company, with a talented HR team, that develops and delivers complex people related solutions to drive the company---s strategy forward If so, this is the role for you. It is an exciting time at Genesys as we usher in a new era of consumer hyper-personalization leveraging our Cloud, AI and 3B daily interactions with consumers. It is a time of exciting change at Genesys as we evolve into a SaaS company while ensuring we continue to meet the needs of our existing customer base. What this role is You will work on a team, supporting the people and human resources strategies for senior leaders, with a goal of enhancing our ability to attract, retain and engage. This is a critical role, with a focus on driving people strategy from end-to-end. You---ll report to the VP, Human Resources for a functional business unit. As a company we are focused on Experience as a Service and part of that strategy is accelerating our cloud adoption, being an innovator in cloud delivery, and to continue to support our install-base. In this role, you will partner with and support the business groups and leaders supporting our Go-To-Market (Customer Success, Marketing, Professional Services, and Sales), Genesys Cloud, MultiCloud Solutions, or our G&A functions (Finance, Facilities, IT, HR, and Legal). These business groups have multiple complexities and strategic needs. You will work closely with the business as they transform, grow, and evolve their team with our scaling business needs. What this role isn---t This isn---t an HR police or admin role. We are looking for a thoughtful human resources business partner to addressing very real business issues with senior leaders related to employee engagement and our people strategy. You will work directly and hands on to execute worRecruiter strategies, ensuring engagement, all while navigating scale for an agile and quickly evolving Cloud company. You will work in a highly matrixed environment including the global units within HR to implement business strategy for recruiting, worRecruiter planning, employee engagement, and much more What you---ll bring to the table We are looking for someone with a true global perspective --- although US-headquartered, we have more employees internationally than domestically. You must have international human resources experience, be technically adept at your craft, and possess fantastic people skills as we need someone to lead, listen and partner, consider the issues at hand, and connect the dots at scale. Some details about what you---ll do Partner with business groups to communicate and execute the human resources philosophy, vision, and strategy. Collaborate with leaders to understand their business and talent challenges Work as part of a dynamic HR organization and partner with your peers to create best in class solutions to meet the needs of the business teams Develop creative industry leading people solutions to global problems Drive employee engagement activities through periods of significant change Coach leaders through challenges Various other tasks as required. Genesys is probably the biggest Silicon Valley software company that you---ve never heard of. We have an authentic, transparent culture, with engagement activities very much employee-driven. With people in over 50 countries, we are very passport diverse and truly global. We have long tenure because we create an environment that is fun to work in --- we have an experienced, open, execution-oriented team. We---ve all basically had new jobs every two years given our massive growth which is what keeps our jobs interesting. If you join us, you---ll be joining a fast-paced, high performing team with a modern sensibility and approach towards HR. Minimum requirements You should have a degree. But we value experience more. A lot of it. You will need at least 7 years of relevant experience. Prior public company experience is a plus --- those people know how to dot the i and cross the t. Advanced analytical skills, mastery of Excel and PowerPoint, and HR information systems. Experience with a fast-paced, agile organization. Hands on HRCompany experience in a global organization Experience leading change and transformation. Experience with M&A due diligence and integration. You must be a good communicator, partner, influencer and be committed to customer service. People who are difficult to work with or just want to do their own thing don---t do well here. Willingness to travel periodically to key Genesys offices as needed (once it is deemed safe to do so). Personable, sense of humor, pleasant to work with

Keywords: Genesys, Boston , Senior Human Resources Partner, Human Resources , Burlington, Massachusetts

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