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Applications/Software Trainer #28719

Company: JOHNLEONARD
Location: Boston
Posted on: February 25, 2021

Job Description:

Applications/Software Trainer #28719Salary: $80K - $100K3+ years of experience in end-user support required*This job is located in Boston or the Greater Boston areaA Boston law firm that has served as a trusted counsel to the region's high net worth families, businesses, and nonprofit organizations is looking for a Applications/Software Trainer. Apply to this position if you have end-user software program experience from a teaching perspective and heavy end-user experience of the software program being supported.Responsibilities* Applications/Software Trainer will assess the need for computer or software training in the firm; training needs may include support for new hires, employees in new roles or with new positions, additional training for existing employees, and firm-wide training on new software, programs, or firm-wide information technology (IT) system changes or policies* Develop training courses and materials to be used in workshop, group, and one-on-one training sessions* Assess participants learning performance; identify the need for additional, specialized, or adaptive instruction* Maintain a list of firm training needs; notify personnel of available classes in a timely manner; monitor the scheduling of personnel for classes* Maintain records of completed training* Maintain current knowledge of IT system modifications, development of new software programs or services, and other pertinent changes that may drive training needs* Maintain hardware and software used for training purposes* Provide feedback to product and software development staff when modifications could improve the user-friendliness of the programs, applications, and processes for which training is providedRequirements* Associate's or Bachelor's Degree in a computer-related field* Extensive end-user software program experience from a teaching perspective and heavy end-user experience of the software program being taught/supported* Widespread knowledge of PC environments* Exhibit a professional demeanor and display the ability to communicate clearly and easily with people at all levels within the firm* Must have extensive experience in teaching in both a classroom environment and in one-on-one interactions* The ability to learn software quickly and apply the knowledge to in-house needs* Ability to organize, follow guidelines and procedures, coordinate and monitor activities relating to user needs* Must have good writing, editing, and grammar skills in order to prepare the necessary training materials needed for class

Keywords: JOHNLEONARD, Boston , Applications/Software Trainer #28719, Human Resources , Boston, Massachusetts

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