Director HCM & HR Digitalization

Company: Keolis Commuter Services
Location: Boston
Posted on: March 21, 2023

Job Description:

Manager: -VP HR, Shared Services -Manager-once-Removed: EVP HR, Safety & OrganizationLocation: -Boston with some travel requiredSkills

• Cross-functional collaborator with proven ability to establish personally earned authority at all levels of the organization and leverage networks and is overall a great team player
• Exceptional customer service focus with a strong bias for action
• Strong problem-solving capabilities and ability to drive action
• High data analysis capability and ability to use date to enable consensus
• High attention to detail and strong numerical aptitudeKnowledge and Experience
  • Significant Ulitipro implementation and optimization experience.
  • 7+ years of HR experience with minimum 5 years experience in HCM implementation -
  • Bachelor's degree in social sciences or technology
  • Qualified program/project manager
  • 5+ year's experience as an HCM Product Owner well versed in the methodologies to achieve the product's success
  • Experience in acquisition and integration of new business units -
  • Experience developing and executing employee communications to support technology improvements
  • Knowledge of contemporary and best practice HR digitalization approaches
  • Proven success in change management and continual improvement and operational effectiveness
  • Process improvement certification preferred.Key AccountabilitiesHR HCM Roadmap
    • Work with business stakeholders to develop and implement employee digital experience vision, strategies, and roadmaps that address business needs and future growth.
    • Understand all aspects of the internal and external environment through research efforts, in-depth understanding of business and employee needs, industry trends, vendor/platform capabilities, and best practices for servicing our customers' digital needs.
    • Build and maintain an HR digital Roadmap based on the organization's vision, goals, and success metrics, functional area strategies, user input, target architecture, and market research
    • Seek out innovative solutions and collaborate with stakeholders to choose the best options to pursue.
    • Bring the voice of the business and employee into roadmap, ensuring that features delivered are aligned with the intended business outcomes.
    • Ensure implemented product features add value to end users and meet strategic expectationsProgram Management
      • Provide high quality Program Management to ensure quality on time delivery on product implementation and enhancements. -
      • Ensure high quality change management and implementation plans are developed with the business with all associated workflows and impacts understood and managed.
      • Able to understand, capture and communicate business needs to get solutions right the first time.
      • Meet with stakeholders to make communication easy and transparent regarding program/project issues and decisions on services.
      • Work with IT/Digital Solutions to ensure digital change control process are well documented and tested.
      • Develop and deliver budgets, operating plans, change management plans and reports for the programs
      • Serve as primary point of contact for implementation activities and work closely with cross-functional teams to meet scheduled milestones.
      • Produce accurate and timely reporting of program status throughout its life cycle.
      • Assure the HCM delivery at new Keolis contract startups in relatively short time frames -Product Owner
        • Manage and prioritize with stakeholders product backlog to ensure alignment with business needs and established roadmap practice governance, delivery, reporting, and change management.
        • Be the steadfast gatekeeper of the integrity of the data and structure of the HCM system ensuring standards and common practices.
        • Streamline, monitor/measure and enable workflows within the me@keolis framework.
        • Interact with Stakeholders with a diverse array of talents and roles to enable optimal product outcomes.
        • Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
        • Develop evaluation methods to assess product strengths and identify areas for improvement.
        • Enable and support management of changes and interventions to ensure product goals are achieved.
        • Analyze and manage product risks.Telling A Story With Data
          • Demonstrate progress and optimization of platform to executives and stakeholders with Key Performance Indicators and catered data visualizations to what drives the stakeholders.
          • Assure the quality of HR metrics as reported through me@Keolis
          • Ensure the configuration of the HCM for business acquisitions and for new contract mobilizations
          • Manage the HR reporting framework and reporting journey to enable the evolution of conversations in the business.Additional StatementsDrug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Keywords: Keolis Commuter Services, Boston , Director HCM & HR Digitalization, Human Resources , Boston, Massachusetts