Director of Human Resources

Company: The Luminos Fund
Location: Boston
Posted on: May 28, 2023

Job Description:

The Luminos Fund, an international non-profit bringing education opportunities to the world's most vulnerable children, is seeking its first-ever Director of Human Resources. The Director will lead on all aspects of Human Resources (HR) and organizational culture in the U.S. and overseas offices, in alignment with our values, mission, and commitment to diversity, equity, and inclusion. We seek someone who is passionate about people, collaborative, organized, and has experience in HR in multiple country contexts. This could be a great opportunity for a collaborative, hands-on leader from a corporate HR setting with international experience, who is looking for the right opportunity to contribute to a high-impact, rapidly scaling nonprofit organization.
This full-time hybrid/remote position will be based in the Luminos office in Boston, MA, however, applications are open to candidates based in the U.S. Eastern Time Zone. The Director of Human Resources will report to the Senior Director of Finance and Administration. This role will involve occasional international travel to challenging contexts in the Global South.
ABOUT THE LUMINOS FUND
The Luminos Fund () provides transformative education programs to thousands of out-of-school children, helping them to catch up to grade level, reintegrate into government schools, and prepare for lifelong learning. Working in partnership with community-based organizations, Luminos is scaling up its accelerated learning program to ensure all children have equal access to joyful, foundational learning, especially those shut out of education by crisis, poverty, or discrimination. To date, Luminos has helped over 218,541 children secure a second chance to learn. A registered 501(c)(3) non-profit, Luminos is working in Ethiopia, Ghana, Lebanon, Liberia, and The Gambia.
Luminos is supported by a range of funding partners, including Cartier Philanthropy, Dubai Cares, Legatum, and UBS Optimus Foundation. Luminos has been recognized for its achievements globally, receiving the 2022 Klaus J. Jacobs Best Practice Prize, the Library of Congress International Literacy Award, the Lipman Family Prize, the WISE Award, and the HundrED Global Innovation Award for the last six years.
DUTIES AND RESPONSIBILITIES
Recruiting, Hiring, Onboarding & Offboarding

• Build upon current recruiting, hiring, onboarding, and offboarding policies and procedures to enhance processes for identifying, assessing, welcoming, and parting with talent in an equitable and inclusive manner.
• Provide support to hiring managers and other colleagues involved in hiring, onboarding, and offboarding processes.
• Collaborate with hiring managers and communications staff to create job descriptions.
• Take the lead on applicant communications and interview scheduling.
• Manage and conduct introductory/screening interviews with applicants.
• Support with applicant assessments, reference checks, and background checks.
• Draft and manage offer letters and contracts.
• In collaboration with hiring managers and other colleagues, coordinate new hire onboarding processes, including but not limited to procuring laptops, drafting onboarding schedules, organizing team meet and greets, and scheduling policy/program training.
• Manage and facilitate staff offboarding, including conducting exit interviews.
  Benefits, Compensation & Compliance
  
  • Manage all benefits administration, including benefits programs, relationships with benefit brokers, annual open enrollment, staff benefit questions, and propose additional benefit options pertinent to the organization's workforce in partnership with the Luminos leadership team across various country contexts.
  • Keep staff informed of benefit resources, organizational events, and other relevant information.
  • Develop and implement a consistent, equitable, and progressive compensation program by conducting regular salary surveys and market research to ensure Luminos remains competitive within our markets and aligns with our budget.
  • Lead the annual review of staff salaries.
  • Maintain compliance with employment laws and regulations in the U.S. and overseas offices.
    Retention & Culture
    
    • Analyze staff feedback/data to identify possible cultural or procedural issues and concerns, and provide recommendations for continuous improvement.
    • Proactively identify emerging leaders within the organization and build opportunities for staff growth and promotion.
    • Manage and resolve staff relation issues, and when necessary, conduct effective, thorough, timely, and objective investigations.
    • Source and curate relevant training programs on general management and subject-specific skills.
    • Assess, propose, and implement strategies to increase staff engagement and satisfaction.
    • Build upon current HR policies and procedures to maintain and improve staff relations and organizational culture.
    • Promote a culture of learning, growth, and respect and foster a sense of community across our global organization.
      Performance Management and Professional Development
      
      • Manage the annual and semi-annual performance review process and regular staff surveys in coordination with the Luminos leadership team, utilizing the Lattice system.
      • Coach managers on how to support direct reports during performance reviews.
      • Provide guidance, coaching, and resources to help resolve and prevent interpersonal and team conflict.
      • Assess the organization's learning needs to identify opportunities for professional learning.
      • Plan organization-wide and team-wide events, trainings, professional development opportunities, and celebrations, including commemorating team member anniversaries, birthdays, milestones, and other achievements.
        Strategy & Administration
        
        • Monitor budgets for recruiting, training/staff development, and benefits programs, in partnership with the Senior Director of Finance & Administration, and create annual hiring strategies.
        • Develop data-driven talent acquisition, management, and retention strategies.
        • In consultation with the Luminos leadership team, review and revise organization policies on an annual basis.
        • Maintain an up-to-date document repository for organization documents, including internal policies and procedures, staff files, and other operational records.
        • Enhance and optimize the organization's use of Breezy to simplify and streamline processes.
        • Monitor the People Operations email inbox at Luminos, ensuring timely responses to HR inquiries.
          QUALIFICATIONS
          Required Experience
          
          • Bachelor's Degree, ideally in Organizational Behavior, Business Administration, or a related field.
          • A minimum of seven years of generalist HR experience working in both U.S. and non-U.S. contexts.
          • Deep knowledge of compensation, benefits, and performance evaluation frameworks.
          • Experience navigating the employment laws and compliance requirements of multiple country contexts.
          • Experience revising and developing HR policies and procedures.
          • Proven ability to build strong relationships across a diverse organization and foster a positive and inclusive organizational culture.
          • Familiarity with strategic planning.
          • Proven experience effectively managing conflict and challenging situations.
          • Superb writing, communication, and proofreading skills.
          • Proven organization and project management skills.
          • Excellent proficiency with Microsoft Office applications.
          • Proven success handling highly confidential materials.
          • Fluency in written and spoken English.
            Core Attributes
            
            • Belief and demonstrated passion for the mission, vision, and values of the Luminos Fund.
            • Impeccable integrity and can-do attitude. Very high degree of discretion.
            • Ability to juggle multiple assignments under deadline.
            • Meticulous attention to detail and an innate sense of responsibility for delivering quality work.
            • Natural curiosity and hunger for continuous learning, including learning new technology.
            • Self-motivated, with the ability to work independently.
            • Readiness to problem solve creatively, including producing multiple solutions.
            • Experience working with diverse constituents, teams, and colleagues.
              The Luminos Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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