IT Operations Manager
Company: Gupta Media
Location: Boston
Posted on: May 16, 2022
Job Description:
Job DescriptionSalary: Gupta Media is looking for an IT
Operations Manager to join our team to handle our day-to-day IT
operations. If you love solving technical problems, have great
attention to detail, and experience with both Windows & Mac
machines, we want to talk to you.Gupta Media was founded 20 years
ago on the idea that advertising could create huge leverage in our
clients' business. Our early work was focused on the entertainment
industry, specifically live events (Boston Calling, among others)
and recorded music (Sony Music, Universal Music & Disney are all
clients). More recently, we have dramatically grown our work with
big brands (Amazon, Fender) and cult/challenger brands (Island
Creek Oysters, Walden Local). We have a global client base with a
growing local roster.Responsibilities:
- Provide daily technical support for onsite & remote employees
across Windows and Mac platforms.
- Management of Office 365 licensing, distribution groups &
mailboxes.
- Set up and onboard new employee computers and accounts with
appropriate software
- Maintain current knowledge of computer technology, recommending
appropriate hardware and software for office operations.
- Install and configure computer hardware, software, systems,
networks, printers, and scanners.
- Manage servers, storage, switches, routers, firewalls, wireless
infrastructure, telephony systems, and telecommunication
services.
- Ensure all systems are securely protected including management
of anti-virus software at the user & company level, data backup
management and performing preventive maintenance, identifying
potential network problems.IDEAL CANDIDATES:
- Bachelor's degree in Computer Engineering, or related
field
- 5+ years' experience working with a complex computer network in
a professional services work environment, agency preferred
- Expertise with Windows and Mac operating systems
- Expertise of Office 365 administration and Microsoft Teams
- Demonstrates strong problem solving, analytical, interpersonal,
and ownership skills
- Knowledge of LAN and wireless networks
- Positive collaboration skills for work with various internal
team members
- Technically proficient with strong organizational skillsAt
Gupta Media, we work hard every day to be better at all that we do
— and that includes fostering a diverse and inclusive community
that encourages and respects a broad range of backgrounds,
experiences and ideas. Join us and help us find the next great
idea.Gupta Media is an office-first (with flexibility) organization
and we are excited to have our team working together again.
Keywords: Gupta Media, Boston , IT Operations Manager, IT / Software / Systems , Boston, Massachusetts
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