Staff Software Engineer, Customer Promise
Company: Wayfair
Location: Boston
Posted on: May 16, 2022
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Job Description:
Wayfair believes everyone should live in a home they love.
Through technology and innovation, we make it possible for shoppers
to quickly and easily find exactly what they want from a selection
of more than 14 million items across home furnishings, d--cor, home
improvement, housewares and more. Partnering with Product,
Experience Design, Analytics and business leaders across Wayfair,
our Engineering teams ensure that we're building technology that
solves important customer problems in elegant, scalable, measurable
ways.The Customer Promise team builds the platforms that determine
how customer orders are delivered, optimizing for Wayfair
profitability and customer delight. A big part of our work revolves
around enhancing and scaling customer-facing platforms that provide
promise information on our websites, starting at the top of the
customer funnel on the search pages all the way through orders
being delivered. Throughout this customer journey, we are
responsible for maintaining an accurate representation of our
dynamic supply chain, determining how different products can be
delivered, and ultimately surfacing the information our customers
need to inform their buying decision and the data our suppliers and
carriers require to successfully execute on the promises made to
our customers.What You Will Do:Provide technical leadership across
multiple teams consisting of 20+ software engineers responsible for
the platforms that model the supply chain capabilities across
Wayfair and third-party partners, building streams to capture
change events in our network, services to pre-compute
customer-facing dates, and APIs for teams to access the
pre-computed data.Architect and implement robust, well-tested
services. Provide technical design and code reviews for peers
within your team and across the broader Customer Promise
org.Provide insights into opportunity areas for the platform,
influencing priorities and team roadmaps in close partnership with
Engineering and Product leadership.Identify and implement new
tools, technologies, and processes to accelerate developer velocity
within our teams.Promote a culture of engineering excellence,
up-leveling the technical expertise of engineers across Customer
Promise.Contribute to the technical development of engineers by
mentoring and coaching them through learning opportunities.What
You'll NeedBroad experience architecting and implementing robust,
distributed web applications and event-based systems (10+ years or
equivalent track-record).Track-record of bringing new technical
innovations to production environmentsTrack-record of being a
hands-on developer efficiently building technically sound
systems.Experience with C#, Java, Python, or similar programming
languages.Experience with Test Automation and Test
Authoring.Experience with Continuous Integration (CI/CD) practices
and tools (Buildkite, Jenkins, etc.).Experience architecting
solutions leveraging distributed infrastructure (e.g. Docker,
Kubernetes, etc.).Experience leveraging monitoring and logging
technologies (e.g. DataDog, Elasticsearch, InfluxDB,
etc.).Experience with various data serialization formats (i.e.
Avro, Parquet, protobufs, etc.) and analytical databases (i.e.
BigQuery, Presto, Hive, etc.).Preferably, familiarity with
machine-learning or data-science techniques.About Wayfair
Inc.Wayfair is one of the world's largest online destinations for
the home. Whether you work in our global headquarters in Boston or
Berlin, or in our warehouses or offices throughout the world, we're
reinventing the way people shop for their homes. Through our
commitment to industry-leading technology and creative
problem-solving, we are confident that Wayfair will be home to the
most rewarding work of your career. If you're looking for rapid
growth, constant learning, and dynamic challenges, then you'll find
that amazing career opportunities are knocking.No matter who you
are, Wayfair is a place you can call home. We're a community of
innovators, risk-takers, and trailblazers who celebrate our
differences, and know that our unique perspectives make us
stronger, smarter, and well-positioned for success. We value and
rely on the collective voices of our employees, customers,
community, and suppliers to help guide us as we build a better
Wayfair - and world - for all. Every voice, every perspective
matters. That's why we're proud to be an equal opportunity
employer. We do not discriminate on the basis of race, color,
ethnicity, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship status, marital status, disability,
gender identity, gender expression, veteran status, or genetic
information.
Keywords: Wayfair, Boston , Staff Software Engineer, Customer Promise, IT / Software / Systems , Boston, Massachusetts
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