Technical Project Manger, Remote or Hybrid

Company: Digital Federal Credit Union / DCU
Location: Marlborough
Posted on: May 16, 2022

Job Description:

Summary/Objective:The Technical Project Manager leads within a matrix environment to successfully complete projects within the Technology organization. Serves as the primary liaison between project teams, business owners and sponsors for various systems and/or applications. Apply project management and agile methodology skills to manage scope, plan work, coordinate resources and drive execution. Projects may be small to large; cross-functional in impact and are technical in nature.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position will focus on the management of infrastructure related projects such as data center migrations to public cloud (AWS), greenfield deployments in the DCU data centers, component lifecycle management, wireless and telephone infrastructure upgrades, monitoring & alerting for the IT infrastructure, workstation deployments, system / server upgrades, networking upgrades and transformations, disaster recovery exercises, remediation of major audit findings and other similar technically oriented projects.Manage projects with waterfall and agile methods when applicablePlan and estimate technology-related projectsCommunicate and coordinate project deliverables across IS Infrastructure and IS Development teams to achieve milestonesSchedule and conduct project planning with appropriate employees, subcontractors, general contractors, and businessCoordinate project tasks such as software licenses, equipment and materials are ordered, received, and staged during the project executionCoordinate Installation Technicians, Subcontractors, and IS Infrastructure as team resources across projects with other Project ManagersManage the project plans by establishing clear goals and proactively remove blockersUse sound judgment in project communication and ensure that key stakeholders including the team, business and management are apprised of project activities in a timely mannerCommunicate progress, risks, expectations, timelines, milestones and other key project metrics to business and team membersContribute to the ongoing development and improvement of the Project Management and agile methodologiesWorking knowledge and understanding of the ITIL (Information Technology Infrastructure Library) FrameworkHave a "Team Player" mentalityPerforms other job duties as assigned by Manager(s)Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Job Competencies:This position will collaborate with a team of Project Managers, Business Analysts, Subject Matter Experts, vendors, etc. to effectively deliver projects/initiatives. This requires the capability to work in cross-functional teams and may include establishing vendor relationships or working with varying levels of management up to executive.Establish project communications, monitoring and control mechanisms to ensure status and issues are reported to business lead, executive sponsors, and senior management on a timely basis. Prepare periodic status reports to management as requested. Create and implement support transition plans to ensure new products and features have documented support processes in place prior to release.Builds constructive working relationships with clients/customers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create client/customer solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgement, and competent performance.Is committed to developing professionally, attends professional conferences, focuses on best practices, values cutting-edge practices and approaches; takes advantage of a variety of learning activities, introduces newly gained knowledge and skills on the job and with peers.Effectively presents ideas, information and materials to individuals and groups. Effectively prepares and provides structured delivery; facilities workshops or meetings in a structed manner, can facilitate and manage group process.Organizes work, sets priorities, and determined the resource requirements; determines necessary sequence of activities needed to achieve goalsComfortably delegates responsibilities, tasks, and decisions; appropriately trusts others to perform; provides support without removing responsibilityUses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements; Seeks to persuade rather than force solutions or impose decisions or regulations.Takes action without being asked or required to; achieves goals beyond job requirements; being proactive; taking prompt action to accomplish objectives.Education and Experience Requirements:4-year degree in Information Systems or equivalent work experienceMinimum of 2 years direct Information Systems infrastructure experience, perhaps as a system engineer, network engineer, worked on a service desk team, or in IT Security, and may have been an Infrastructure team lead or infrastructure manager.2 - 4 years experience with Information Systems project management experience2 - 4 years experience in Financial IndustryExcellent verbal and written communication skills.Strong knowledge of banking systems, technologies and their relationship to business functions, practices, and processesAnalytical and Project Management skills with a focus in financial services applicationsBusiness Process Management experience recommendedPMI or other project management certification preferredKnowledge and practical applications of Agile methodologyWork Environment:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools or controls and to reach with hands and arms.Travel:Minimal, as required by the business or professional development.Service Excellence: The DCU Way:All employees are expected to provide service excellence the "DCU Way" through teamwork and by providing quality service to internal and external members, incorporating the Guiding Principles of DCU's culture:People come firstDo the right thingMake a differenceBank Secrecy Act (BSA):All Credit Union employees are required to complete all BSA related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed within the department and identify and report possible suspicious activity.

We are proud to be an EEO/AA employer M/F/D/V.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Digital Federal Credit Union / DCU, Boston , Technical Project Manger, Remote or Hybrid, IT / Software / Systems , Marlborough, Massachusetts