BostonRecruiter Since 2001
the smart solution for Boston jobs

Technical Support Specialist

Company: Experis
Location: Boston
Posted on: March 20, 2023

Job Description:

Title: Technical Support Specialist Location: On-Site in Boston, MA Type/ Duration: 6-month Contract Industry: Financial The Technical Support Specialist will be a part of the IT Support team providing excellent customer support for all Windows and Mac hardware/software related issues and requests. In addition, Specialist will perform desktop & laptop equipment repair, troubleshooting, and preventative maintenance tasks.Qualifications & Requirements

  • 2-4 + years of experience in the field working as an IT Support Specialist or in a related area
  • Experience working with Mac and Windows 7/Windows 10 operating systems, iPhones, and iPads
  • Working knowledge of multiple systems and platforms specific to MAC user bases
  • Excellent technical knowledge of personal computers and desktop hardware
  • Able to operate effectively in a team environment with both technical and nontechnical team members
  • Strong analytical and problem-solving skills and excellent communication skills (verbal + written)
  • Microsoft Certified Technology Specialist essential, A+, or similar certifications (PREFERRED)Responsibilities
    • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
    • Documents, maintains, upgrades, or replaces hardware and software systems
    • Install, upgrade, support, and troubleshoot Windows 7 / 10, Microsoft Office, Apple, Mac, iPhones, iPads, and any other authorized desktop applications
    • Performs general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment, etc
    • Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels
    • Responsible for monitoring, operating, managing, troubleshooting, and restoring to service any personal computers, notebooks, or any other equipment that has authorized access to the network
    • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support teamWhy should you choose Experis?
      • Medical, Dental, Vision, 401k
      • Weekly pay with direct deposit
      • Consultant Care support
      • Free Training to upgrade your skills
      • Dedicated Career Partner to help you achieve your career goals

Keywords: Experis, Boston , Technical Support Specialist, IT / Software / Systems , Boston, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds