Lead Field Service Technician

Company: Carrier
Location: Canton
Posted on: September 19, 2023

Job Description:

Country:
United States of America
Location:
CAM69: ALC - Mass (Canton) 95 Shawmut Road , Canton, MA, 02021 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

At Automated Logic, a division of Carrier Corporation, we've been developing and supporting intelligent building solutions that have helped customers operate their buildings more efficiently for over 40 years. We take pride in being global leader in building automation systems and working with customers ranging from small, family owned businesses to Fortune 500 corporations. You can find our building automation solutions installed in thousands of commercial buildings around the world.

If you are looking for a role that combines your technical skills and passion for leadership, then we have a great opportunity for you. We are seeking an energetic, competitive, and motivated Lead Field Services Technician to promote innovative solutions and lead a team of Service Technicians for Automated Logic.

Key Responsibilities

• Understand the principles that comprise a Building Control system and possess the ability to learn how to functionally bring system problems to a satisfactory resolution. Assist Lead, Senior, and Master Technicians in the functional checks and commissioning of a building automation system.
• Assist in the start-up, commission, re-commission customer systems that utilize DDC technology
• Basic troubleshooting of unitary controllers or able to assist others on how to resolve problems. Works with subcontractors and other trades to ensure proper operation.
• Assist in completing all required commissioning documentation. Maintains accurate As-Built drawing package and marks changes.
• Completes paperwork on-time including time sheets, expense reports, on-site documentation and project status reports
• Be able to set up trends, alarms and reports. Calibrates systems requiring basic electronic test equipment, such as multi-meters, network terminals and/ or a laptop computer.
• Responsible for performing job database backups on a daily basis or as advised.
• Assists with project turnover to the Service Department
• Communicates with customer upon arrival and before leaving the work site. Tracks and records personal job progress and keeps Project Manager informed on progress through daily logs. Keeps project management apprised of customer concerns and issues.
• Maintain a daily log of pertinent job related activities
• Adheres to safety standards. High degree of regard to employee and subcontractor safety.
• Other duties as assigned.
• Have capacity to learn systems software to read, test and make changes to logic as needed.
• Able to download and troubleshoot basic HVAC system logic using WebCTRL and associated software.
• Communicates issues with Project Manager on a timely basis.
• Entry level working knowledge with WebCTRL software functions and utilities.
• Basic knowledge of TCP/IP networks
• Must be well organized with good time management skills.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Possess computer and networking skills to properly maintain their laptop.
• Focus on customer service
  
  Required Qualifications
  
  • High School Diploma or GED
  • 1+ years of experience as a HVAC controls technician
  • Possess and maintain valid and current Driver's License and be insurable by the company's insurance carrier.
    • Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs.
      
      Preferred Qualifications
      
      • Associates Degree or trade school
      • Experience with Microsoft Office Suite
      • Background in mechanical and HVAC system operation and design
      • Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines.
      • Experience with Automated Logic and Phoenix software to include: WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, Supervision, and Accel Works.
        
        RSRCAR
        
        #LI-Hybrid
        
        Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
        
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Keywords: Carrier, Boston , Lead Field Service Technician, IT / Software / Systems , Canton, Massachusetts