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Business Analyst, Microsoft Dynamics CRM

Company: I Cube IT Systems
Location: Boston
Posted on: February 15, 2019

Job Description:

Job Title: Business Analyst, Microsoft Dynamics CRM Work Location: Boston, MA (US) Responsibilities The key responsibilities will include Experience with MS Dynamics CRM and workflow configuration processes. Functional understanding of MS Dynamics CRM integration methods. Communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver business requirements documents, functional requirement documents, use cases, GUI, Screen and interface designs. Ability to customize and configure entities, workflows, business process, web services, security and other features of Dynamics CRM. Write detailed Business Requirement, Gap fit analysis and Functional Design documentation. Familiar in strategic business process modelling, traceability and quality management techniques. Experience planning and facilitating requirements gathering sessions. Test the functions and the features being developed and confirm that they fulfil the business requirements and provides ongoing user support, including troubleshooting and resolution of issues. Ability to provide business intelligence and solution summary to clients that can meet their requirements. Desired Skills & Qualifications Must have at least 3-5 years of experience with MS Dynamics CRM, with impact analysis, requirements gathering and user acceptance testing for software development. Previous experience and good understanding of Agile Method (SCRUM) Previous CRM Implementation experience desirable Good understanding of ETL processes and documentation Knowledge in Process mapping/ process flow/process modelling & SDLC methodologies Excellent organizational, time management analytical and problem solving skills Strong interpersonal, multitasking and business relationship building skills that promote collaboration and positive, professional work environment. Experience developing and conducting training. Education Bachelor of Science in Computer and Information Technology or related field or appropriate combination of education and experience. Certification in Microsoft products a plus Primary Skills: Microsoft Dynamics CRM, Project Management, Business Analyst, QA, Agile Methodology, SDLC, ETL process and MS Office Suite. Relocation: Willing to relocate within the US Job Type: Contract or Fixed Term Employment To apply for this opportunity, please send your resume and a cover letter to

Keywords: I Cube IT Systems, Boston , Business Analyst, Microsoft Dynamics CRM, IT / Software / Systems , Boston, Massachusetts

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