Applications Support Specialist
Company: Hub Technology Group
Location: Boston
Posted on: September 17, 2020
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Job Description:
The Application Support team supports business applications used
by various business teams. Support Analysts will be the primary
point of contact for all application issues and will triage
problems, document and research findings and coordinates fixes with
the Development team (or Vendor). Candidates will work to
troubleshoot and diagnose application errors to determine root
cause. Analytical skills are a must, combined with strong
multi-tasking and time management. Due to the sensitive nature of
the healthcare application suite(s) it is recommended/required that
candidates have industry knowledge. Responsible for the on-going
operations, support and maintenance of production applications
Responsible for understanding and supporting the integration points
between applications and to provide support of those applications
Work closely with technology teams and business units to maintain
status updates regarding any system or functionality issues. Work
with business representatives, IT Developers, Vendors and
management to ensure supported applications are working as needed
Troubleshoot and support batch jobs, loading and extracting of data
to and from systems and vendors, working with the EDI team Supports
QA and Business Integration teams with batch jobs and file loads in
non-production environments Required Experience 5+ years of
experience supporting applications and software systems SW support
should include multi-tiered client server applications and
web-based applications including services and objects (McKesson or
Trizetto products a plus) Experience with EDI and data translation
tools required -- -- -- -- 4+ years of experience supporting
applications using relational databases such as SQL required and
other relational databases a plus Healthcare experience including
knowledge and experience of HIPAA X12 transactions
Keywords: Hub Technology Group, Boston , Applications Support Specialist, Other , Boston, Massachusetts
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