IT Systems Engineer

Company: Locus Robotics
Location: Wilmington
Posted on: February 25, 2021

Job Description:

Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency over cart-picking operations by empowering pickers to work collaboratively with our robots, while integrating with the operator's Warehouse Management System and using and optimizing existing facility infrastructure. This is an opportunity to be join a very smart team deploying cutting-edge technology to address real-world logistics challenges for major global brands. Job Description We have an opportunity for an experienced IT Systems Engineer interested in supporting both of our internal employees and customer sites in United States. Working as part of the Locus Robotics IT team based in our Wilmington MA office, you will be responsible for setting up onsite and remote Wi-Fi and Network installations for our customers US region. You will also be responsible to help as needed with onsite employees, remote users, and general IT tasks. During the pandemic you will also coordinate deployments with onsite client staff. The ideal candidate must be familiar with installing and configuring complete network architecture, while also evaluating existing Wi-Fi, and working with local IT to install equipment. This job will involve up to 25% travel (post-Covid-19). Responsibilities:

• Project management and configuration of Wi-Fi and servers for customer sites
• Communication with vendors to ensure the accuracy of the installation
• Monitoring updates and backups.
• Troubleshooting for Wi-Fi, OS installations, and other network issues
• Wireless Site Surveys: analyzing, configuring and reporting.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Help On-Site and Remote Users with general day to day IT tasks (phone, printer, laptop, accounts). Qualifications
  • 5+ years of commercial experience
  • Wi-Fi Survey experience preferred
  • Proficient knowledge setting up and troubleshooting Wi-fi configurations
  • Extensive knowledge of networking, VLAN, subnets, routes, high availability
  • General server and network experience
  • Ability to follow a project outline and meet deadlines
  • Strong communication skills and customer-focused mindset required
  • Ability to communicate technical/complex information both verbally and in writing
  • Bachelor's Degree in Network Support, CIS, Computer Science, or equivalent experience.
  • Up to 25% travel Additional Information Locus Robotics is an Equal Opportunity Employer

Keywords: Locus Robotics, Boston , IT Systems Engineer, Other , Wilmington, Massachusetts