Customer Service Representative
Company: Aerotek
Location: North Reading
Posted on: April 10, 2021
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Job Description:
Description:Company is launching a paid subscription service-
this Customer Service Rep will:-Take 5-6 inbound calls an hour from
customers-Answer questions regarding payments, refunds, credit
cards, etc.-Utilize internal dashboard- CRM software -Answer
customer calls regarding the subscription-Answer customer emails
regarding the subscriptionSkills:Customer service, Inbound call,
Customer support, Call center, Data entry, Microsoft office,
communication and computer skillsTop Skills Details:Top 3
Skills:-Customer Service skills-Ability to multitask-Basic ability
to use/navigate through apps on an Android or iPhoneAdditional
Skills & Qualifications:Skills:-Self-starter who can work
independently-Technically advanced; ability to pick up software's
quickly-General customer service attitude- customer
first-Retail/Customer Service experience-Experience working with
appsExperience Level:Entry Level About Aerotek:We know that a
company's success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Boston , Customer Service Representative, Other , North Reading, Massachusetts
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