Customer Service Representative

Company: Aerotek
Location: North Reading
Posted on: April 10, 2021

Job Description:

Description:Company is launching a paid subscription service- this Customer Service Rep will:-Take 5-6 inbound calls an hour from customers-Answer questions regarding payments, refunds, credit cards, etc.-Utilize internal dashboard- CRM software -Answer customer calls regarding the subscription-Answer customer emails regarding the subscriptionSkills:Customer service, Inbound call, Customer support, Call center, Data entry, Microsoft office, communication and computer skillsTop Skills Details:Top 3 Skills:-Customer Service skills-Ability to multitask-Basic ability to use/navigate through apps on an Android or iPhoneAdditional Skills & Qualifications:Skills:-Self-starter who can work independently-Technically advanced; ability to pick up software's quickly-General customer service attitude- customer first-Retail/Customer Service experience-Experience working with appsExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Boston , Customer Service Representative, Other , North Reading, Massachusetts