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Senior DevOps Engineer

Company: Silver Rail Technologies
Location: Boston
Posted on: June 13, 2021

Job Description:

Rail is set to dominate short and medium haul travel around the world. Its faster, cheaper, greener and more convenient than air. With the current climate crisis, it is increasingly important to put this mode of transport at the forefront of people's minds. The trouble is, there's nothing modern about rail's online customer experience.

Our global company is working to solve that problem, delivering the digital infrastructure that opens up rail to the world! Our technology is powering rail and travel agencies across Europe, USA and Australia/NZ in both leisure and corporate markets.

We're looking for a Senior SRE to join our Boston team playing a pivotal role in our growing global Systems Operations team here at SilverRail. This team provides site reliability services across all technical operations including our production applications, engineering & UAT systems, automation and cloud infrastructure.

Those who join us will have the opportunity to design, implement, and manage the cloud and container infrastructure, configuration management, automation, security and monitoring/alerting strategies. You'll receive hands-on experience building the next-generation infrastructure serving travellers around the world.

To help us through this next phase of growth, we're looking for smart, forward-thinking, and motivated engineers that are capable of reliably operating and maintaining our systems and supporting networks.

Our offices (and your teammates!) are based in Boston, London, Brisbane and Stockholm. The position is fully remote, requires some limited on-call rotation, and will collaborate daily with colleagues in other regions as part of our DevOps Culture.


  • Contribute to building and enhancing every aspect of SilverRail's evolving infrastructure and platform as a service.
  • Support internal and external customers, and building on key cloud technologies and DevOps practices.
  • Manage a wide range of reliability functions such as monitoring & alerting solutions, latency & load performance, uptime and error budgets.
  • Develop, maintain, and utilise SilverRail's deployment automation, configuration management and orchestration systems.
  • Design, build and manage SilverRail's cloud and container environments.
  • Own the deployment process to ensure streamlined, zero-downtime and orchestrated service delivery.
  • Work with cross functional teams to optimise processes, application development and customer support.

Qualifications & experience

  • Bachelor's degree or higher in Engineering/IT relevant field.
  • Extensive career in an operations engineer role with hands-on experience in automation/SRE.
  • Very strong Linux knowledge with expert-level scripting skills in Bash, Python or similar.
  • Must have very strong knowledge and demonstrable experience in Kubernetes (ideally AWS EKS), Chartmuseum, Helm & Helm charts, Docker and other related container-based technologies.
  • Demonstrable experience with writing Infrastructure as code, preferably Terraform.
  • Demonstrable experience with coding configuration management, such as SaltStack, Puppet, Chef or Ansible.
  • Extensive experience with AWS (cloud-based infrastructure).
  • Strong knowledge of GIT, Deployment Pipelines & CI/CD.
  • Hands-on experience implementing and managing enterprise monitoring, back-up & recovery, security and logging solutions.
  • Experience with and willingness to provide technical customer support.
  • Advocate of software best practices and Agile SDLC.
  • Software development experience is highly valued.

About you

  • Energetic and motivated to innovate infrastructure and automation systems.
  • Thrive in a fast-paced environment requiring context-switching to ultimately keep track of and complete multiple tasks.
  • Highly articulate with strong communication skills & attention to detail.
  • Learns and adapts quickly with self-starter attitude.
  • Ability to understand and operate at both a business and technical level.

Why us?

  • Our people are the heart of our business, which is why we put our culture at the center of everything we do.
  • We are a hard working, forward thinking team that embraces a work life balance and has fun along the way.
  • We support flexible working and the view that we bring together great people that love what they do and collaboratively strive for excellence.
  • With an average Glassdoor grade of 4.7 and 100% recommendation rates we provide an awesome working environment with room to grow.
  • A unique opportunity to work for a tech start-up who are revolutionising the way we travel
  • A remote working environment with the possibility to utilise a co-working space if you prefer
  • For the right candidate, we can offer a wealth of career development opportunities.
  • A company that encourages knowledge sharing and collaboration in a DevOps Culture.
  • Our teams health and wellness is important to us, so we offer a number of wellbeing seminars, yoga classes, and membership to the #1 leading meditation app
  • We offer a highly competitive rewards and benefits package including private healthcare and more.

Although we have been around for more than 10 years, we consider ourselves an agile start-up business and are using the Scrum framework for all our software development world-wide. We believe in fail-fast-fail-early and finding innovative solutions to complex problems. Especially in the European market we have developed into a force to be reckoned with given our agility and refreshingly novel approaches.

Come and join our team we are Stronger Together!

Keywords: Silver Rail Technologies, Boston , Senior DevOps Engineer, Other , Boston, Massachusetts

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