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Counselor (Southampton Street Shelter), Fri - Tues, 7am - 3pm

Company: Boston Public Health Commission
Location: Boston
Posted on: June 12, 2021

Job Description:

Since 1983, the Commission's Homeless Services Bureau has provided emergency shelter, workforce development, and housing services to individuals experiencing a crisis of homelessness with the goal of making homelessness in Boston rare, brief, and one time. We are one of the largest shelter providers in New England, running two emergency shelters, which operate 24 hours a day 365 days a year, and providing more than 5,000 homeless individuals annually with food, beds, lockers, emergency clothing, health care, case management, and housing services. We use a housing first framework and principles of trauma informed care, restorative justice, and health equity to people move from homelessness to housing as quickly as possible.


  • Ensures overall safety of guests and shelter/program environment.
  • Performs rounds throughout the unit.
  • Searches clients for contraband upon arrival in unit.
  • Intervenes to de-escalate conflict situations, anticipating potential conflict situations and intervening prior to crisis.
  • Conducts informal counseling sessions to assess needs and make appropriate referrals to internal and external programs.
  • Develops positive professional relationships with guests to facilitate care.
  • Maintains stable environment by ensuring resident compliance with program rules and individual service plans. Performs urinalysis screening if necessary.
  • Assists in overseeing and facilitation of support group meetings, NA/AA meetings, life skills and other training for residents.
  • Trains and assists guests with daily living tasks as needed.
  • Monitors and serves meals, coordinates food and other supplies, and supervises clean up after meals.
  • Monitors and distributes linen and clothing supplies for guests.
  • Attends required meetings and training sessions.
  • Provides phone coverage, as necessary.
  • Transports clients via program van.
  • Performs various administrative tasks such as maintaining accurate records, recording log notes and data entry.
  • Performs other duties as required.

Associate of Science Degree OR High School Diploma / GED and 1 year of related experience.

Experience working with addicted and mentally ill populations preferred.

Experience working with diverse ethnic, racial and low income populations required.

Able to follow directions and work harmoniously with staff and guests.

Computer literacy preferred. Strong written and verbal skills required.

Bi-Lingual/Spanish speaking preferred

Valid MA driver's license and good driving record required

Keywords: Boston Public Health Commission, Boston , Counselor (Southampton Street Shelter), Fri - Tues, 7am - 3pm, Other , Boston, Massachusetts

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