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Associate Director of Product Management, Supplier Insights

Company: Wayfair LLC
Location: Boston
Posted on: June 12, 2021

Job Description:

Wayfair is seeking an experienced, entrepreneurial product leader to develop an innovative new Supplier Financing program.  The Associate Director, Supplier Financing Product, will be responsible for building a world-class experience for Wayfair's Supplier partners to get them the financing they need to succeed and grow on Wayfair. Reporting to the Director of Partner Home Payments, Financing, and Insights, and leading a team of Product Managers, Designers, and Engineers, this individual will collaborate with partners across the company, including Finance, Inventory Management, Order Management, Wayfair's international businesses in the EU and Canada, and others.  The scope is broad, with accountability for developing and executing a shared vision for how to build the best Supplier financing experience possible in a way that delivers value for customers, Suppliers and Wayfair.  This role will help Suppliers to grow on Wayfair's platform by easing their cash flow constraints, giving them access to Wayfair's value added services like CastleGate fulfillment, Wayfair Sponsored Products, and media buying.  Wayfair's customers and Suppliers will benefit greatly from the innovations led by this role.


What you will do in this role: 

  • Craft, own, and deliver a world-class financing product experience that our Suppliers will love, that will also drive value for customers and for Wayfair
  • Focus a broad, cross-functional team on outcomes while you lead the group to move quickly in developing a net new solution that solves Supplier pain points
  • Understand the details and technical underpinnings of the solutions you will build to mitigate risk, partner productively with adjacent teams, and move quickly to value delivery
  • Lead a team of Product Managers, Designers, and Engineers, establishing and fostering a team culture with high accountability, trust, collaboration and empowerment
  • Collaborate effectively with senior partners, stakeholders, and executives to ensure cross-Wayfair alignment and support for the Supplier Financing product strategy and vision
  • Recognize and productively communicate to audiences of any level when expectations must be shifted, priorities adjusted, etc. to better optimize for overall business value
  • Guide their team to set clear and ambitious goals that drive significant business value; accepts responsibility for team performance and outcomes, regardless of circumstances
  • Benchmark market leaders, best in class technologies, and user insights to identify significant improvement opportunities and/or solutions for Supplier financing

What you'll need

  • 8+ years Product Management experience working with payments or financing products and systems.  Responsibilities should have included strategy development, design, software development, launch, scale, and maintenance
  • Demonstrated ability to build and lead Product team and team cultures that make customers happier in ways that help the business succeed, and cultivate high levels of ownership, trust and morale.
  • Track record weaving together a variety of inputs (e.g. business strategy, behavioral data, qualitative research, product sense/instincts) into a coherent product vision, which you then convert into results through product discovery and delivery.
  • Intellectual curiosity about what makes customers feel and act the way they do, what's interesting across the consumer web / ecomm / mobile landscape at any given time, how the underlying payments and financing systems are evolving (and how that might create new possibilities for us), etc.
  • Superior communication skills with demonstrated ability to navigate a complex organization, rally people around an exciting vision, and generate buy-in for ideas and plans.
  • Ability to partner closely with Engineering, Design, Business, and Analytics partners.
  • Entrepreneurial mindset, with a bias for action.
  • Comfortable working cross-functionally across a wide variety of teams, backgrounds/interests, and levels/seniority; readily able to tailor communication to your audience

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Keywords: Wayfair LLC, Boston , Associate Director of Product Management, Supplier Insights, Other , Boston, Massachusetts

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