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Ops Analyst ITradeMgmt

Company: Brown Brothers Harriman
Location: Boston
Posted on: June 12, 2021

Job Description:

Operations Specialist- Trade Management

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Join us as an Operations Specialist

Brown Brothers Harriman is currently recruiting an Operations Specialist to join our Trade Management team. In this role you will be responsible for performing specialized operational securities processing activities in support of the firm's business lines. This includes activities such as; instruction receipt, authentication and routing, entry instruction and verification, processing and recording and reporting and reconciliation. The Operations Specialist must have the ability to identify market related issues on instructions (missing or conflicting requirements) and communicate these issues along with expected resolution directly to clients. The Specialist should also identify trends that will aid in the increased STP for both the Division as well as the Client, adding to the overall Client Experience.

Some of your key responsibilities include:

  1. Transaction Processing
  • Entry of all client trades sent to BBH which may be STP, automated but needing repair, or fully manual (rekey)

  • Authenticates, confirms, and distributes all Faxed trades received into the Bank

  • Perform various edit checks on all electronic trades. Those trades with missing, incomplete, inconsistent or poorly formatted data are sent to repair for research and resolution

  • Re-key - Faxed trade tickets are entered into GTPS

  • Processing of complex and client specific instructions

  • Verify (dual controls) information prior to release to other areas of the firm as well as release to market

  • Escalate known or potential issues to management
  1. Conflict Resolution
  • Resolve transaction related problems using established procedures or client documentation and available systems

  • Analyze trends and provide feedback on instruction content and format as related to market requirements/standards
  1. Communication
  • Ability to clearly and professionally communicate instruction related issues to clients

  • Communicate expected resolution (where applicable) based on market knowledge

  • Provide superior client service


  • BS/BA degree or equivalent work experience

  • Strong written and verbal communication skills

  • An aptitude for analytical and problem resolution

  • Self starter, proactive and objective oriented

  • Ability to execute tasks with little direction, and plan time effectively to meet deadlines

  • Ability to multitask and deal with competing priorities

  • Ability to identify, analyze, resolve and when needed escalate a problem

About our Company:

For nearly 200 years, Brown Brothers Harriman has provided expertise in Private Banking, Investment Management, and Investor Services. Located throughout 18 offices across the globe, we are committed to helping our clients navigate the increasingly complex global market by being their most valued, trusted and differentiated partner.

The loyalty we earn from our clients comes from two things: the quality of our people and the culture of our firm. That's why we invest so much time and energy in attracting and developing the very best talent globally. We hire bright, entrepreneurial individuals, educate them on our client's business, provide them the resources to succeed, and then give them the freedom to excel. This results in a diverse team of individuals who inspire each other to share their unique perspective while working together to discover the next great idea. Our deep respect for a healthy work-life balance drives our comprehensive total rewards package that helps our employees live their best life, grow personally and professionally, and get rewarded for the results they deliver.

What We Offer:

  • Direct access to clients, information and experts across all business areas around the world

  • Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm

  • A culture of inclusion that values each employee's unique perspective

  • High-quality benefits program emphasizing good health, financial security, and peace of mind

  • Rewarding work with the flexibility to enjoy personal and family experiences at every career stage

  • Volunteer opportunities to give back to your community and help transform the lives of others

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Full time


Keywords: Brown Brothers Harriman, Boston , Ops Analyst ITradeMgmt, Other , Boston, Massachusetts

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