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Health IT Lead - National

Company: IQVIA Holdings Inc
Location: Boston
Posted on: June 12, 2021

Job Description:

Job description

Health IT Team Lead

  • The Health IT Team Lead will have the same primary functions of the Health IT Specialist and will also provide coaching and mentoring for Health IT Specialists. The Health IT Team Lead will report to the director of the Health IT Teams, and will be responsible for the following functions:
  • Serve as primary point of contact for the Heme/Onc Health IT field team, and primary link between the Health IT Team and the Director for all operational and human resources/personnel needs relating to the Health IT team
  • Same "Primary Functions" as the Health IT Specialist with a (70% Field/30% Lead split)
  • Assist director with backfill recruitment, interview, and selection of Health IT Specialists
  • Provide field team feedback to Director for project insights and evolution
  • Complete performance reviews, personnel issues, discipline, and termination of Health IT
  • Review and approve expense reports, monitor compliance with expense policies
  • Conduct field visits with Health IT Specialists in person and remotely
  • Works closely with Health IT Specialist to provide coaching and guidance on aligning business objectives, team performance and professional development
  • Assess and monitor field activity and work schedules
  • Along with Director, implement performance or disciplinary plans
  • Credentialing, and time sheet approval
  • Assist with the planning and delivery of training and periodic team meetings
  • Communicate with Health IT Director on a regular and timely basis
  • Maintain business and clinical knowledge of the Health Technology landscape including current strategies, current and pending competitors, and new innovative developments.
  • Increase Company's visibility among the field matrix team. Identifies, establishes, and maintains collaborative relationships with Account Executives, Sales Leadership, and customers.
  • Participate in Health IT education for matrix partners and/or customer through presentations and meetings during visits
  • Provide effective approved presentations to internal and external audiences and tailors presentations to meet specific needs of the audience.
  • Identify and communicate key patient safety issues, as it related to the EHR
  • Facilitate the identification of customer educational needs around Health IT.
  • Collaborate with internal and external stakeholders in support of EHR resource needs
  • Maintain EHR expertise through comprehensive education including attendance at relevant conferences, workshops, and review of key journals.
  • Adhere to regulatory and compliance guidelines and company policies in all aspects of the role.
  • Address administrative and reporting needs on a timely basis or as requested by management, including documenting of Health IT activities as required.
  • Provide Health IT presentations to internal groups as requested.
  • There are pandemic travel restrictions and objectives that will be met in a remote setting until travel is deemed safe
  • Ideal to live near a major airport for travel across the US.


  • Advanced science/clinical degree from an accredited institution with relevant Health Technology experience in the specific therapeutic area (preferred) OR other EHR certifications with extensive years of relevant experience and experience
  • Expert in the EHR space with experience in building and optimizing workflows
  • Strong persuasive, planning and organization, problem solving and decision-making skills, as well as technical skills
  • Ability to effectively communicate directly with director and external stakeholders to ensure that all goals and objectives are being met as planned
  • Strong business acumen and ability to report detailed data clearly and concisely to Director
  • Previous management/leadership experience preferred

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at to arrange for such an accommodation.

In compliance with the Colorado Equal Pay For Equal Work Act, salary range is displayed - Salary Pay Range: $79,310 - $103,000

Keywords: IQVIA Holdings Inc, Boston , Health IT Lead - National, Other , Boston, Massachusetts

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