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Welcome to Winchester Hospital, part of Beth Israel Lahey
Health. Winchester Hospital was the first hospital in Massachusetts
to earn Magnet recognition, the American Nurses Association's
highest honor for nursing excellence, three times. It has since
received the recognition a fourth time. As the northwest suburban
Boston area's leading provider of comprehensive health care
services, the 229-bed facility provides care in general, bariatric
and vascular surgery, orthopedics, pediatrics, cardiology,
pulmonary medicine, oncology, gastroenterology, rehabilitation,
radiation oncology, pain management, obstetrics/gynecology and a
Level IIB Special Care Nursery.
About the Job
GENERAL SUMMARY: In a courteous and professional manner,
monitors and directs all parking and traffic activities in the
parking garage and parking lots in compliance with Hospital parking
and safety policies. Directs patients, visitors, and employees, and
answers questions to help ensure safety and positive
Exemplifies Winchester Hospital's values and Service Excellence
standards. Commits to making every encounter with our patients,
patients' family, co-workers, physicians and other customers the
best that it can be.
Complies with all Winchester Hospital policies and the Code of
Conduct. Takes responsibility for own safety as well as the safety
of patients, patients' family, co-workers, physicians and other
Directs traffic to maximize efficiency of traffic flow patterns
and space usage. Adjusts traffic flow at the direction of the Lead
Security Officer and/or the Security Supervisor.
Monitors employee compliance with parking requirements. Issues
tickets when parkers are not compliant, and communicates with
leaders regarding the same.
Issues parking stickers in conjunction with Human Resources.
Pages Security immediately if issues arise that are beyond the
Traffic Associate's/Officers scope of duty and training. Completes
the assigned documentation (Security Report) when required.
Responds to questions and requests from staff and/or customers
in a positive and supportive manner.
Communicates regularly with the Lead Security Officer and/or the
Security Supervisor to ensure any operational issues are addressed
and corrected in a timely manner.
Arrives for work at scheduled time, returns promptly from all
breaks, and works until properly relieved by security staff.
Must wear the hospital issued I.D. badge while on duty. May be
required to wear protective gear specific for this role.
Properly handle and maintain all departmental/hospital
Maintain a neat and professional appearance. This position is
often the first Winchester Hospital employee a patient/visitor will
Performs other duties as appropriate.
- Participates in the following:
a. Mandatory training requirements as per hospital/unit
b. Continuing education/inservices to enhance knowledge
c. Staff meetings
d. Performance improvement initiatives
e. Orientation/Training of new staff, students, and/or
KNOWLEDGE, SKILLS AND ABILITIES:
High School diploma or equivalent required.
Some security, traffic directing, or parking lot attending
- Strong customer service skill essential.
LICENSE, CERTIFICATION REQUIRED: None
LIFE SUPPORT CERTIFICATION: None Required
AGE SPECIFIC REQUIREMENTS: Children, Adolescent, Adult,
PHYSICAL, MENTAL AND VISUAL REQUIREMENTS:
Ability to communicate orally.
- Able to stand entire shift outdoors.
Job does not involve possible exposure to blood, body fluids, or
Construction dust may be present in work environment.
Car exhaust fumes will be present in work environment.
- Work environment may involve loud noises.
REPORTING RELATIONSHIP AND SUPERVISORY RESPONSIBILITY:
Reports to the Security, Transportation and Parking
- Not responsible for supervising the work of others.
Part time, day, 20 hours.
Beth Israel Lahey Health is an integrated system providing
patients with better care wherever they are. Care informed by
world-class research and education. We are doctors and nurses,
technicians and social workers, innovators and educators, and so
many others. All with a shared vision for what healthcare can and
should be. We are committed to attracting, developing and retaining
top talent. We strive to create a diverse and inclusive workplace
that reflects the communities in which we work and serve. With a
team approach to care, we encourage learning and growth at all
levels and offer competitive salaries and benefits.