Brief Job Description (essential functions of the job):
Under direction, the Assistant Director of Parking Management
performs work of considerable difficulty in planning, coordinating
and managing the activities of the Boston Transportation
Department's Enforcement Division.
- Develops plans, programs and procedures for the Director of
Parking Management to improve the division's performance and
- Monitors, verifies and approves attendance records.
- Maintains the flow of personnel information to the required
divisions within the department.
- Works with the Director of Parking Management to establish
employee performance measures.
- Assists in budget preparation by maintaining records and
- Ensures the proper monitoring of the implementation of the
City's Managing Attendance Policy.
- Advises unit supervisors on progressive disciplinary
- Ensures appropriate training of subordinate personnel.
- Provides administrative assistance to the Director of Parking
Management relative to supervision of the Enforcement Division by
monitoring the daily activities of division personnel through
extensive field supervision.
- Collects and analyzes information from Detailed Summary
Reports, Boston About Results data, and other activity
- Prepares reports based on this data for use in improving
operations and ensuring compliance with unit goals.
- Plans work, interprets criteria, identifies precedents, selects
methodology, conducts analysis, and develops improvement
recommendations and alternatives.
- Recommends route assignments and shift assignments in order to
achieve unit goals.
- Measures effectiveness of staffing levels, productivity, and
costs/benefits of alternatives.
- Meets with supervisors and parking enforcement officers to
review performance and explain new or revised enforcement practices
- Performs related work as required.
Required to work any and all emergencies as directed by the
Commissioner of Transportation or designee.
Minimum Entrance Qualifications
Four (4) years full-time, or equivalent part-time, professional
experience in managing the activities of a complex field operation,
of which two (2) years must have been in a supervisory capacity. A
bachelor's degree from an accredited college or university with
specialization in public administration, business administration,
planning or related field is highly preferred and may be
substituted for two (2) years of the required experience. A
master's degree in a field listed above is preferred and may be
substituted for three (3) years of the required experience.
Supervisory experience may not be substituted.
Ability to exercise good judgment and focus on details as
required by the job. Demonstrated ability to communicate
effectively orally and in writing with a diverse range of people
including citizens, staff, and City personnel. Demonstrated ability
to establish and maintain effective working relationships with
subordinates, peers, superiors, and public and private
representatives. Demonstrated ability to work with limited direct
supervision and accurately perform assigned duties in an accurate,
timely and professional manner.
Demonstrated knowledge and experience in labor relations,
progressive discipline of employees, collective bargaining and
union grievance procedures preferred. Demonstrated knowledge of and
solid experience with computers and word processing, spreadsheet
and database software programs and data systems preferred.
Experience with a unionized workforce preferred.
This is a field supervisory position. Prospective candidates
should have a high comfort level with field supervision,
management, and the use of analytical tools to facilitate such
on-street supervision and oversight.
Must have and maintain a current and valid Class D Massachusetts
Boston Residency Required.
Union/Salary Plan/Grade: Non-Union/MM2-9
Hours per week: 35