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IT Project Manager

Company: State of Massachusetts
Location: Boston
Posted on: June 12, 2021

Job Description:

About the Organization:

The Executive Office of Housing and Economic Development ("EOHED") Secretariat and its work touches the lives of all Massachusetts residents. EOHED's mission is to strengthen cities, towns and neighborhoods to enhance the quality of life of Massachusetts residents by providing leadership, professional assistance and financial resources to promote safe, decent affordable housing opportunities, economic vitality of communities and sound municipal management.

About the Role:

Our Housing Stabilization Team is looking for an experienced IT Project Manager to support the emergency housing assistance Product Manager and oversee various projects within the portfolio. The IT Project Manager will help our stakeholders administer emergency housing programs through strategic IT investments in a collaborative, cost effective, and timely manner.

Responsibilities:

  • Assure the on-time, on-cost, high-quality, full scope of assigned projects through state-of-the-art governance practices and on-going direct assistance, collaboration and support to stakeholders.
  • Work with the Executive Office of Technology and Security Services (EOTSS) to ensure solutions are consistent with Commonwealth technical standards and guidance.
  • Support the emergency rental assistance Product Manager in oversight, coordination, evaluation, rationalization, and reporting of the overall emergency housing assistance IT portfolio.
  • Manage and drive the governance of assigned IT portfolio. Identify risks and take appropriate actions to mitigate, control, and ensure project success.
  • Proactively manage project issues, taking action to achieve urgent resolution and escalating promptly and clearly, where necessary.
  • Develop and monitor key performance indicators and benchmarks for projects and the project management discipline.
  • Provide oversight across projects to ensure vendors are using appropriate methodologies and project management principles while managing statewide projects.

Required Knowledge, Skills & Abilities:

  • Bachelor's degree from an accredited college or university in business, information technology, computer science, or equivalent experience
  • 5 years of experience in managing medium/large-scale IT projects ($10 million in size)
  • Hands-on experience in project resource planning, reporting, prioritization, and budgeting
  • Demonstrated experience managing and developing a team of programmers, analysts, or service delivery managers; or relevant experience in an IT service delivery role
  • Ability to work with peer organizations to translate IT processes (System Development, Life Cycle, Governance, etc.) and tool strategies (e.g., project management, collaboration, knowledge warehouse, etc.) to support the day-to-day work efforts of the individual departments, driving towards greater efficiencies and higher quality deliverables
  • Team-oriented attitude and the proven ability to collaborate at all levels of an organization
  • Strong and diverse communication and relationship management skills for engaging with senior agency project managers, vendors and the overall agency teams
  • Proven experience in IT portfolio management and governance
  • Familiarity with a variety of software development methodologies such as agile, waterfall, spiral, etc., and a strong understanding of the suitability of these methodologies for certain development environments and types of applications

Preferred Knowledge, Skills & Abilities:

  • Experience with various CRM platforms; (SalesForce, ServiceNow, etc.)
  • Master's Degree in business or information technology
  • PMI PMP-certification is beneficial if it is paired with hands-on project management experience on a range of projects
  • Relevant IT certifications (e.g., ITIL, Service Management, Lean, Six Sigma, Total Quality Management, PMP, etc.)
  • Public sector experience

All applicants should attach a cover letter and resume to their online submission for this position.

SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION AND THE HUMAN RESOURCES DIVISION'S RECRUITING GUIDELINES. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL APPLY TO (OR WILL BE UTILIZED FOR) PLACEMENT WITHIN THE SALARY RANGE.

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Keywords: State of Massachusetts, Boston , IT Project Manager, Other , Boston, Massachusetts

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