Warehouse Supervisor

Company: Quality Custom Distribution
Location: Canton
Posted on: June 12, 2021

Job Description:

Overview

JOB SUMMARY: Supervises the day-to-day operations of the Warehouse department, including administrative and clerical functions, to ensure efficient operations and a safe working environment. Schedules and monitors associate activities and equipment use to meet and exceed company objectives.

Shift hours are Sundays through Thursdays- Day shift early morning (5am to 2 pm or 7 am to 4 pm) You will work as a team and rotate start times with the other supervisor to hand over the shift.

Responsibilities

ESSENTIAL FUNCTIONS:

Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%) Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%) Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%) Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%) Monitors product damage and audits routes to ensure reliable product delivery. (5%) Plans and schedules manpower. (5%) Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%) Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises of up to 100 hourly associates, depending on size of facility. Manages projects and assignments with significant impact on customer service.

PERFORMANCE CATEGORIES

• Productivity/quality standards: efficiency, timeliness, and reliability
• Productivity/quality standards: cases per hour
• Productivity/quality standards: product integrity
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• External relationships with regulatory agencies
• Safety standards and procedures: associates
• Safety standards and procedures: facility and warehouse equipment
• Safety standards and procedures: food safety and handling

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.

Experience:

3 to 6 years of relevant work experience.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Relevant safety policies, practices, and procedures (J)
• Storage and shipment of food or allied products. (B)
• Food and material handling (B)
• Inventory control concepts and techniques (B)
• Barcoding (B)
• Company computer systems (B)
• Warehouse racking systems/processes (B)
• Supervisory concepts and techniques (B)
• Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)

Skill and ability to:

• Lead a diverse workforce in a 24 hour/7 day per week operation
• Work in a union environment
• Supervise and motivate associates in a team-based environment
• Interpret warehouse operations anomalies and identify appropriate solutions
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF's Values and Creed

Keywords: Quality Custom Distribution, Boston , Warehouse Supervisor, Other , Canton, Massachusetts