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Director of Enterprise Information Management

Company: Boston Medical Center
Location: Boston
Posted on: June 12, 2021

Job Description:

The Director of Enterprise Information Management will provide leadership, strategic direction, and oversight for BMC Health Net System's (BMCHS) information management initiatives across the company. This role will be responsible for planning, coordinating, developing and maintaining data and analytics capabilities that provide functional insights and support for decision making throughout the enterprise. In addition to coordinating tactical data needs for ongoing operations, this individual will leverage data to promote progressive ways of thinking and facilitate executive level insights into BMCHS's corporate strategy and broader business evolution.

Key Functions/Responsibilities:

  • Drive the strategy for enhancing and maintaining data-driven decision making capability across the enterprise by creating and executing the company's long-term roadmap for information management initiatives and related systems. This includes forward thinking capabilities that align with expected future conditions of the marketplace and allows BMCHS to maintain a competitive advantage. This role will partner closely with all internal business units that consume data for decision making.
  • Provide guidance to the technical execution of the information management portfolio, ensuring the development of systems that integrate relevant data across the enterprise to provide timely and quality decision making capabilities. In this regard, this role will partner closely with BMCHS's information technology department.
  • Create and drive a "loosely coupled" data analyst work group that fosters standardization of processes, information sharing and reuse. BMCHS's analytical teams are currently distributed across various business units, yet need to come together as a cohesive function.
  • Develop, maintain and enforce data standards and governance across the enterprise to ensure the consistent and appropriate use of data in analyzing and predicting business results.
  • Advocate for data security and accuracy of interpretation by the business by creating standards for security and access for all data, especially in the use and dissemination with external vendors.
  • Oversee the evaluation and improvement of data sources and data quality and maintain standards acceptable to the business.
  • Coordinate with internal and outsourced analytics talent pools, facilitate cross training and innovation.
  • Supervise the evaluation and integration of new data-driven capabilities for enterprise and operational improvements. Drive the development of flexible decision making tools and improve the effectiveness of predictive models.
  • Create the plan for introducing and integrating new analytics/data tools into the organization, by collaborating with various business units to identify and prioritize tactical and strategic needs.
  • Interact with senior leadership at a high-level concerning the alignment of enterprise data capabilities with long-term business goals.

Supervision Exercised:

  • This role will oversee talent pools that are distributed in the organization for needed capabilities across the company. This role will also ensure all related staff is trained in best practices and data analysis techniques.
  • This individual will focus the data analysis talent in the organization on the highest priorities that will generate the greatest return on investment, business impact, and customer impact.



Bachelor's Degree in Business, Information Sciences, Quantitative Social Sciences, or other quantitative field. Graduate degree in a quantitative or data sciences field, or an MBA are preferred, but not required.


  • 12-15 years of experience in information management and analysis roles, including 5 years of supervisory experience managing teams.
  • Experience in Healthcare or Health Insurance is preferred, ideally interspersed with experience in other industries in similar roles.
  • Proven track record of designing and implementing a progressive analytics environment, including experience developing and managing data governance standards.
  • Experience working with large data sets, including statistical analyses, data visualization, data mining, and data cleansing/transformation.
  • Experience leading a multi-functional analytics team that leverages both proprietary and third party data.
  • Strong foundational knowledge of data warehousing concepts.

Competencies, Skills, and Attributes:

  • Smart, self-starter who is intellectually curious, thoughtful, analytical, and has the highest ethical standards.
  • Strategic thinker as well as a tactical manager who will be able to focus on broad conceptual issues as well as the detailed aspects of managing the process.
  • Passionate and dynamic leader with the energy and ability to establish effective working relationships across the organization. Able to negotiate effectively with internal and external stakeholders.
  • Relates well, and without bias, to a wide variety of styles, types, and classes; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer.
  • Strong sense of personal and business integrity and ethics.
  • Able to solve tough and complex problems; great at gleaning meaning from available data; adds personal wisdom and experience to come to the best conclusion and solution; uses multiple problem-solving tools and techniques.
  • Manages people well; gets the most and best out of employees; sets and communicates guiding goals; measures accomplishments, holds people accountable, and gives useful feedback; delegates and develops; keeps people informed; provides coaching for today and for the future.
  • Displays strong organizational skills and is effective and efficient at marshalling multiple resources to accomplish goals; lays out tasks in sufficient detail to mark the trail; is able to get things done with less and in less time; is skilled at multitasking; foresees and plans around obstacles.
  • Adept at measuring progress; sets up systems that can almost manage themselves and is a master of effective and efficient work systems; can quickly diagnose and fix a workflow problem and is always looking for improvement.
  • Fearlessly takes on all issues and challenges; comfortably confronts and works through conflict; delivers negative feedback and messages without hesitation; deals promptly and fairly with problem performers; is honest and candid with everyone; thrives in crises and is energized by tough challenges; not afraid to make unpopular decisions and take tough action; challenges the status quo.

Keywords: Boston Medical Center, Boston , Director of Enterprise Information Management, Other , Boston, Massachusetts

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